Ground Handling Manager

2 months ago

Oxfordshire, United Kingdom Arden White Full time

Job description

Main Responsibilities


  • Effective management of the Ground Handling Supervisor
  • Provide performance management for all members of the Ground Handling Department
  • Be output focussed at all times
  • Be the main focal point for all Ground Handling enquiries
  • Liaise with the Business Development Manager to assist with the management of all aircraft parking on the airport
  • Management of the aprons/hangars to ensure they are presentable at all times
  • Process and manage annual leave requests as required
  • Log and report staff absences to the Operations Manager
  • Manage the department roster, ensuring all shifts are adequately staffed, and report any issues to the Operations Manager as soon as possible
  • Deliver staff training to new team members


Refuelling-

  • Perform aircraft refuelling promptly to a variety of aircraft utilising mobile fuel bowsers
  • Manage the Quality and Standards control checks/measures for aviation fuelling activities
  • Assist with all tanker deliveries, ensuring they are conducted safely and promptly
  • Manage all issues affecting refuelling and where necessary, report to the Operations Manager
  • Carry out regular maintenance, and monitor the performance of vehicles/equipment within the operational environment to ensure the highest standard of performance is achieved at all times
  • Report and monitor any faults found with vehicles or equipment
  • Ensure that fuel bowser and fuel farm product levels are maintained in accordance with operational requirements
  • Liaise with other departments regarding aircraft movements to ensure customers receive a swift and effective level of service
  • Ensure all paperwork and administrative duties are completed accurately, promptly, and relevant information is disseminated as appropriate
  • Comply with airport procedures at all times, keeping fully updated with all changes
  • Maintain exceptional airside discipline at all times, including appropriate use of PPE
  • Assist the Operations Manager with Winter Ops procedures to ensure safe airfield operation is maximised in adverse weather conditions


Ramp -

  • Monitor computer systems to ensure customer service is prompt at all times
  • Effectively plan and manage the allocation of aircraft parking on the airport
  • Manage the apron accordingly, including FOD checks, and keeping equipment safely stored
  • Promptly meet inbound aircraft and provide assistance with baggage and equipment as necessary
  • Provide ground handling services as required, including toilet/water servicing, waste removal, ground power supply and de-icing
  • Carry out general duties to enhance the operational output of the airport, including aircraft towing, hanger maintenance, equipment checks and equipment refuelling
  • Assist with vehicle and visitor escorting as required
  • Ensure prompt dispatch of outbound aircraft including; loading of aircraft, removal of chocks, and marshalling signals for pushback or engine start
  • Any other duties as defined/requested by the Operations Manager, within the limits of your knowledge and competence

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