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Airport Operations Manager

2 months ago

Thrupp Oxfordshire, United Kingdom Red Sky Personnel Ltd Full time
Job Description

Red Sky Personnel Ltd is seeking a highly skilled and experienced professional to fill the role of Ground Handling Manager at London Oxford Airport.

Main Purpose of the Job:

To manage the Ground Handling Department and ensure staff members provide exceptional services to crews and passengers.

Main Responsibilities of the Job:
  • Management and Coordination:
    • Effectively manage the Ground Handling Supervisors.
    • Provide performance management for all members of the Ground Handling Department.
    • Maintain an output-focused approach at all times.
    • Serve as the main focal point for all Ground Handling enquiries.
    • Collaborate with the Business Development Manager to manage all aircraft parking on the airport.
    • Ensure aprons and hangars are presentable at all times.
    • Process and manage annual leave requests as required.
    • Log and report staff absences to the Operations Director.
    • Manage the department roster, ensuring all shifts are adequately staffed, and report any issues to the Operations Director promptly.
    • Deliver training to new team members.
  • Refuelling:
    • Perform aircraft refuelling promptly for various aircraft using mobile fuel bowsers.
    • Manage quality and standards control checks/measures for aviation fuelling activities.
    • Assist with tanker deliveries, ensuring they are conducted safely and promptly.
    • Manage refuelling issues and report to the Operations Director when necessary.
    • Conduct regular maintenance and monitor the performance of vehicles/equipment to ensure high standards.
    • Report and monitor any faults found with vehicles or equipment.
    • Ensure fuel bowser and fuel farm product levels meet operational requirements.
    • Liaise with other departments regarding aircraft movements to provide swift and effective service.
    • Ensure all paperwork and administrative duties are completed accurately and promptly, with relevant information disseminated as appropriate.
    • Comply with airport procedures at all times, keeping updated with all changes.
    • Maintain exceptional airside discipline, including appropriate use of PPE.
    • Assist the Airport Operations Manager with Winter Ops procedures for safe airfield operation in adverse weather conditions.
  • Ramp Operations:
    • Monitor computer systems to ensure prompt customer service.
    • Plan and manage the allocation of aircraft parking effectively.
    • Manage the apron, including FOD checks, and ensure equipment is safely stored.
    • Meet inbound aircraft promptly and assist with baggage and equipment as necessary.
    • Provide ground handling services, including toilet/water servicing, waste removal, ground power supply, and de-icing.
    • Carry out general duties to enhance operational output, including aircraft towing, hangar maintenance, equipment checks, and equipment refuelling.
    • Assist with vehicle and visitor escorting as required.
    • Ensure prompt dispatch of outbound aircraft, including loading, removal of chocks, and marshalling signals for pushback or engine start.
    • Perform any other duties as defined/requested by the Operations Director, within the limits of your knowledge and competence.
Level of Responsibility:

Managerial/Operational

Hours:

40 hours per week - Predominantly office-based hours, but expected to work shifts as required to suit business needs.