Training Coordinator
1 month ago
Job Description:
Training Co-Ordinator, Learning & Development Team We are seeking a highly organized and detail-oriented individual to join our team as an Admin Support. In this role, you will be responsible for providing comprehensive administrative support to the Learning & Development team within the organization. Your primary responsibilities will include MEL support (SAP SuccessFactors Learning - LMS), training provider submissions/exams management, preparation and processing of learner packs, utilization of key systems and processes, translations management, GCMA (Global Compliance Monitoring and Auditing) training materials management, data reporting, logistical support, and eLF (eLearning Factory) support for the admin process.
Responsibilities
• Support MEL operations and act as a point of contact for in-market/cluster or global teams.
• Provide MEL support, including curricula, questionnaire, class, and course set up
• Generate data reports on course registration and delivery
• Prepare and process learner packs, including attendance reports, exam reports, and credit learners in MEL
• Utilize key systems and processes (GCMA, DK1, Docusign, MEL, iCOMPLY, Qstream, NeoOptima)
• Assist with translations management and coordination
• Manage GCMA training materials, including approval and medical reviews
• Provide logistical support for meetings and training sessions
• Assist with the admin process for the eLF platform
• Manage training provider submissions/exams
• Manage the team intranet (MS-SharePoint)
• Knowledge/content management
Qualifications
• High level of organizational skills and attention to detail
• Quickly acquire familiarity with new technologies and systems - Experience with the SAP SuccessFactors LMS and Qstream is a plus
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Capable in data reporting and analysis
• Familiarity with translations management and coordination
• Prior experience in administrative support roles is preferred
• Ability to work independently and collaboratively in a team environment
• Strong problem-solving skills and ability to adapt to changing priorities
• Skilled in MS-SharePoint
• Fluency in English, both verbal and written
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