Senior Specialist, Customer Service

1 month ago

Cheshire West And Chester, United Kingdom Hobson Prior Full time

Hobson Prior is seeking a Greek-speaking Senior Specialist for a Customer Service role in a pharmaceutical company. This role involves interacting with customers, processing orders, handling billing and account inquiries, and resolving customer issues. You will also be responsible for data analysis and preparation, problem-solving, and ensuring compliance with Global Distribution Practices.

Please note that to be considered for this role you must have the right to work in this location.

Responsibilities:

  • Receive and process customer orders.
  • Respond to customer inquiries via phone, email, and fax.
  • Inform customers about product quality issues or recalls.
  • Monitor all open orders/deliveries until completion.
  • Handle exceptions, coordinate with stakeholders, and escalate when necessary.
  • Understand customer qualification market specifics and provide support for the customer qualification process.
  • Perform audit control report review and escalate any potential deficiency.

Key Skills & Requirements:

  • Fluent in Greek.
  • Experience in customer service and logistics is beneficial.
  • Ability to use SAP (SD module) and other Customer Service applications.
  • Advanced knowledge and use of Office productivity tools.
  • Ability to identify, analyse and solve problems, with limited guidance.
  • Quantitative and analytical skills.
  • Ability to prioritize work and plan long term activity schedule.
  • Ability to cooperate with other teams both internally and with external parties.
  • Ability to identify and drive areas for continuous improvement.

For more information, please contact Mandi Cakwe.

Apply now

If you are interested in learning more or applying to this exciting opportunity then please click 'Apply' and upload a copy of your CV. Alternatively for further details or to talk directly to a life sciences recruitment specialist directly please select 'Contact me' at the top of this page.

Hobson Prior is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.

By providing your details and submitting this form you confirm you have read and understood our privacy policy. We only share your personal details with our group companies at acaciumgroup.com/affiliates and those categories of third parties in our privacy policy at hobsonprior.com/privacy-policy.

  • Senior Specialist, Customer Service

    1 month ago

    Cheshire West and Chester, United Kingdom Hobson Prior Full time

    Hobson Prior is seeking a Greek-speaking Senior Specialist for a Customer Service role in a pharmaceutical company. This role involves interacting with customers, processing orders, handling billing and account inquiries, and resolving customer issues. You will also be responsible for data analysis and preparation, problem-solving, and ensuring compliance...

  • Senior Specialist, Customer Service

    1 month ago

    Cheshire West And Chester, United Kingdom Hobson Prior Full time

    Hobson Prior is seeking a Greek-speaking Senior Specialist for a Customer Service role in a pharmaceutical company. This role involves interacting with customers, processing orders, handling billing and account inquiries, and resolving customer issues. You will also be responsible for data analysis and preparation, problem-solving, and ensuring compliance...

  • Customer Service Representative

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Customer Support & Sales Advisor - ChesterAt Customer Labs, we're seeking a highly skilled Customer Support & Sales Advisor to join our team in Chester, Cheshire. As a key member of our commercial team, you'll play a vital role in delivering exceptional customer service and driving sales growth in the hospitality industry.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Customer Support & Sales Advisor - ChesterAt Customer Labs, we're seeking a highly skilled Customer Support & Sales Advisor to join our team in Chester, Cheshire. As a key member of our commercial team, you'll play a vital role in delivering exceptional customer service and driving sales growth in the hospitality industry.Key Responsibilities:Provide...

  • Customer Service Representative

    1 month ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service ExecutiveJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Support Team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving...

  • Customer Service Representative

    1 month ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job DescriptionJob Title: Customer Service ExecutiveJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Support Team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving...

  • Customer Service Representative

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Customer Support & Sales Advisor - ChesterAt Customer Labs, we're seeking a highly skilled Customer Support & Sales Advisor to join our team in Chester, Cheshire. As a key member of our commercial team, you'll play a vital role in delivering exceptional customer service and driving sales growth in the hospitality industry.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Customer Support & Sales Advisor - ChesterAt Customer Labs, we're seeking a highly skilled Customer Support & Sales Advisor to join our team in Chester, Cheshire. As a key member of our commercial team, you'll play a vital role in delivering exceptional customer service and driving sales growth in the hospitality industry.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Competitive Commercial OpportunityWe are seeking a highly skilled Customer Support & Sales Advisor to join our team at Customer Labs in Chester, Cheshire.As a key member of our hospitality industry team, you will be responsible for building strong relationships with licensees via telephone and digital media, handling queries, taking and processing orders,...

  • Customer Service Representative

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Competitive Commercial OpportunityWe are seeking a highly skilled Customer Support & Sales Advisor to join our team at Customer Labs in Chester, Cheshire.As a key member of our hospitality industry team, you will be responsible for building strong relationships with licensees via telephone and digital media, handling queries, taking and processing orders,...

  • Aviation Customer Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support Team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic customer support professional to join our team. As an Aviation Customer Support...

  • Aviation Customer Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support Team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic customer support professional to join our team. As an Aviation Customer Support...

  • Aviation Customer Support Specialist

    2 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support Team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to provide exceptional customer service to our aviation customers. As an...

  • Aviation Customer Support Specialist

    2 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support Team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to provide exceptional customer service to our aviation customers. As an...

  • Aviation Customer Support Specialist

    3 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to provide exceptional customer service and support to our aviation...

  • Aviation Customer Support Specialist

    3 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to provide exceptional customer service and support to our aviation...

  • Senior Specialist, Customer Service

    1 month ago

    Cheshire West & Chester, Cheshire, United Kingdom Hobson Prior Full time

    Hobson Prior is seeking a Greek-speaking Senior Specialist for a Customer Service role in a pharmaceutical company. This role involves interacting with customers, processing orders, handling billing and account inquiries, and resolving customer issues. You will also be responsible for data analysis and preparation, problem-solving, and ensuring compliance...

  • Senior Specialist, Customer Service

    1 month ago

    Cheshire West & Chester, Cheshire, United Kingdom Hobson Prior Full time

    Hobson Prior is seeking a Greek-speaking Senior Specialist for a Customer Service role in a pharmaceutical company. This role involves interacting with customers, processing orders, handling billing and account inquiries, and resolving customer issues. You will also be responsible for data analysis and preparation, problem-solving, and ensuring compliance...

  • Aviation Customer Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to provide exceptional customer service and support to our aviation...

  • Aviation Customer Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Customer Labs Full time

    Job Title: Aviation Customer Support ExecutiveAt Customer Labs, we're seeking a highly motivated and customer-focused individual to join our Aviation Customer Support team as an Aviation Customer Support Executive.Job Summary:We're looking for a talented and enthusiastic individual to provide exceptional customer service and support to our aviation...