Windows Administrator

6 days ago

Reading, United Kingdom HCLTech Full time

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.


HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.


It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.


Here is an opportunity is to be part of HCL Technologies

Hybrid working

Location – Forbury(Reading) / Penner(Portsmouth) is weekly (2/3 days)


Role definition

  • You will work as part of a team supporting Operational Infrastructure at two customer sites based in Chalvey and Slough and representing HCL at Client head office in Reading
  • A key responsibility of the role will be to communicate to Internal HCL teams and the clients support teams.
  • You will be responsible for BAU activities as well as leading future upgrade projects
  • The role will require joining the out of hours support rota once trained.
  • The role will require on site (Forbury, Chalvey and Slough) working as per the customer requirements.


Mandatory Education, Skills & certification

  • Excellent customer relationship skills
  • Experience of delivering large scale projects
  • Perform queue-based hardware, software, and user fault management within predefined SLAs
  • Excellent problem-solving skills
  • Ability to work in a pressurised environment
  • AWS, Microsoft Server, Active Directory
  • Experience of System center suite including SCOM, SCCM and SCVMM
  • Knowledgeable Storage Spaces, Hyper-V, VMM, and Windows Clustering
  • Mentor for junior engineers
  • Knowledge of OS Patching, upgrades, antivirus, and domain security tools


Mandate Requirement

  • Driving license and own car essential
  • Must meet requirements to become SC cleared


Desirable Skills

  • Citrix 7.15 or above, PVS or NetScaler
  • Microsoft System Center Orchestrator (Scorch)
  • PowerShell
  • CyberArk
  • IT Service Now
  • SQL, NetBackup, Rubrik
  • Redhat Linux, Oracle


Ability to commute/relocate:

  • Must be able to attend Forbury site as requested by the client. This will mean, at least, weekly site attendance.
  • Must be able to drive to the client’s remote locations at Slough and Chalvey.

Work Location:

  • In person but some Hybrid available


Benefits

  • A supportive, diverse, and global team with a brilliant culture.
  • Some hybrid working available
  • A flexible (remote) working environment
  • Competitive compensation and benefits that includes vacation per year, various insurances like Term life, AD &D and Business Travel insurance. These are apart from the statutory benefits applicable in the country.
  • Great opportunities to make the role your own, upskill yourself and get involved with exciting projects
  • Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Sparks – Engagement Champion to name a few.

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