Head of Operations
2 days ago
**The Role**
Sapphire is seeking a dynamic leader to transform our service delivery operations. As Head of Operations, you’ll drive day-to-day operations, collaborate with key stakeholders, and ensure our services align with business goals. You’ll play a key role in shaping Sapphire’s growth and delivering top-tier cybersecurity solutions to clients. 🔐🚀
**Key Responsibilities**
- **Financial Management**: Oversee the budget and ensure KPIs are met across all delivery functions. 💰📊
- **Team Leadership**: Lead teams in Pre-sales, Bid Management, and Product Management. 👥💡
- **Operational Efficiency**: Optimize resources to maximize client value and revenue. ⚙️💼
- **Process Improvement**: Enhance service delivery processes for greater efficiency. 🔄🔧
- **Customer Engagement**: Collect client feedback to drive service innovation. 💬🎯
- **Business Development**: Partner with account managers to identify new opportunities. 📈🤝
**What You’ll Bring**
- 5+ years in cybersecurity services management. 💻
- Strong understanding of the cybersecurity landscape and risk management. 🔍🛡️
- Proven leadership, project management, and communication skills. 🧑💼📢
- Experience in driving product launches and business growth. 🚀📦
**What We Offer**
- Competitive salary and benefits 💵💼
- Leadership development in a growing company 🌱📈
- Collaborative, innovative work environment 🤝💡
**Apply Now**
Ready to make an impact? Send your CV and cover letter today 📄✉️
Sapphire is an equal opportunity employer. All qualified individuals are encouraged to apply. 🌍
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