Service Desk Engineer

1 week ago

London Area, United Kingdom ZKM Consulting Full time

Job Title : IT Service Desk Engineer


Type: Permanent / Full-Time

Location: London W1- 4 days a week on site

Salary : up to £40,000 base salary + 15% bonus + attractive benefits

** On-call rota for Out of Hours support (1 week every 6-7 weeks). **


Our client is a trusted technology partner for privately owned, global businesses, delivering secure and efficient IT operations. Their clients span various industries including shipping, real estate, energy, banking, and investments, with teams based across New York and London.


As they continue to grow, they are looking for a dedicated IT Service Desk Engineer to join their team. In this role, you will provide essential IT support to end users, maintain service availability, and resolve technical issues across their client portfolio.


If you're a proactive problem-solver with a passion for technology, this is a great opportunity to make a meaningful impact.


Key Responsibilities:

  • Provide hands-on IT Service Desk support to clients.
  • Install and configure desktops, laptops, and mobile devices.
  • Administer Microsoft Entra, AutoPilot, and EndPoint Management.
  • Troubleshoot MS 365 applications including SharePoint and Teams.
  • Manage IT equipment (laptops, mobiles, docking stations, monitors, etc.).
  • Ensure compliance with IT Cyber Security policies.
  • Monitor infrastructure alerts using third-party apps.
  • Create and maintain technical documentation.
  • Work closely with service providers and third parties.
  • Handle onboarding and offboarding processes.
  • Escalate complex issues and provide support to junior engineers.
  • Identify and resolve network and WiFi issues.
  • Support Logitech meeting room equipment.
  • Participate in an on-call rota for Out of Hours support (1 week every 6-7 weeks).


Desired Skills and Experience:

  • 5+ years of relevant IT experience.
  • Strong troubleshooting skills with Microsoft 365 (SharePoint, Teams, etc.).
  • Experience with Microsoft Entra, AutoPilot, and EndPoint Management.
  • Knowledge of Windows 10,11 / Windows Server 2008-2019.
  • Familiarity with ITSM tools (e.g., Halo ITSM).
  • Basic knowledge of cloud platforms, virtualization, and network security.
  • Experience with Defender for Endpoints, Mimecast, and Veeam.
  • Familiarity with PowerShell, Command Line, BASH, KQL, and Linux.
  • Telephony (Mobile / VOIP / MDM) and A/V systems experience.
  • On-call support and flexible working hours.


Qualifications:

  • BSc in Information Technology (or equivalent) is an advantage.
  • ITIL Foundation certification or equivalent.
  • MCSE, MS 102, CompTIA A+, Security+, or Network+ certifications are a plus.


🚀If you're ready to make a substantial impact, we want to hear from you.🚀

  • Service Desk Engineer

    3 weeks ago

    London Area, United Kingdom Harrington Starr Full time

    Service Desk Engineer Linux / MDM / InTune / VLAN £250 Per day (Outside IR35) We are recruiting for an immediately available service desk engineer to join our client with a global headcount of 300 - 500 employees. You will be joining an established service desk team and working on the JML tasks and providing Linux system support. Experience required:...

  • Service Desk Engineer

    3 weeks ago

    London Area, United Kingdom Harrington Starr Full time

    Service Desk EngineerLinux / MDM / InTune / VLAN£250 Per day (Outside IR35)We are recruiting for an immediately available service desk engineer to join our client with a global headcount of 300 - 500 employees. You will be joining an established service desk team and working on the JML tasks and providing Linux system support.Experience required:Experience...

  • Service Desk Engineer

    3 weeks ago

    London Area, United Kingdom Harrington Starr Full time

    Service Desk EngineerLinux / MDM / InTune / VLAN£250 Per day (Outside IR35)We are recruiting for an immediately available service desk engineer to join our client with a global headcount of 300 - 500 employees. You will be joining an established service desk team and working on the JML tasks and providing Linux system support.Experience required:Experience...

  • Service Desk Engineer

    4 weeks ago

    London Area, United Kingdom Franklin Fitch Full time

    Are you a driven and ambitious Engineer seeking to enhance your technical prowess?An exciting opportunity awaits you at a premier Managed Service Provider, where you'll assume the role of a Service Desk Engineer. Your primary responsibility will be to deliver top-notch technical support to esteemed Financial Services clients located throughout London.In this...

  • Service Desk Engineer

    4 weeks ago

    London Area, United Kingdom Franklin Fitch Full time

    Are you a driven and ambitious Engineer seeking to enhance your technical prowess?An exciting opportunity awaits you at a premier Managed Service Provider, where you'll assume the role of a Service Desk Engineer. Your primary responsibility will be to deliver top-notch technical support to esteemed Financial Services clients located throughout London.In this...

  • Service Desk Engineer

    3 weeks ago

    London Area, United Kingdom Franklin Fitch Full time

    Are you a driven and ambitious Engineer seeking to enhance your technical prowess? An exciting opportunity awaits you at a premier Managed Service Provider, where you'll assume the role of a Service Desk Engineer. Your primary responsibility will be to deliver top-notch technical support to esteemed Financial Services clients located throughout London. In...

  • IT Help Desk/Service Desk Engineer

    3 weeks ago

    London, United Kingdom Harrington Starr Full time €250

    Service Desk Engineer Linux / MDM / InTune / VLAN £We are recruiting for an immediately available service desk engineer to join our client with a global headcount of 300 - 500 employees. You will be joining an established service desk team and working on the JML tasks and providing Linux system support. Experience providing 1st and 2nd line support ...

  • IT Help Desk/Service Desk Engineer

    3 weeks ago

    London, United Kingdom Harrington Starr Full time €250

    Service Desk Engineer Linux / MDM / InTune / VLAN £We are recruiting for an immediately available service desk engineer to join our client with a global headcount of 300 - 500 employees. You will be joining an established service desk team and working on the JML tasks and providing Linux system support. Experience providing 1st and 2nd line support ...

  • Service Desk Support Specialist

    2 days ago

    London Area, United Kingdom Harrington Starr Full time

    Service Desk Engineer Role =========================== We are seeking an experienced Service Desk Engineer to join our client's established service desk team. The successful candidate will provide first- and second-line support, with a focus on Linux system support and JML tasks. Key Responsibilities ------------------- * Provide technical support for...

  • Service Desk Support Specialist

    2 days ago

    London Area, United Kingdom Harrington Starr Full time

    Service Desk Engineer Role =========================== We are seeking an experienced Service Desk Engineer to join our client's established service desk team. The successful candidate will provide first- and second-line support, with a focus on Linux system support and JML tasks. Key Responsibilities ------------------- * Provide technical support for...

  • Service Desk Engineer

    2 weeks ago

    London Area, United Kingdom Harrington Starr Full time

    Job SummaryHarrington Starr is seeking an experienced Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' systems are running smoothly.Key ResponsibilitiesProvide 1st and 2nd line technical...

  • Service Desk Engineer

    2 weeks ago

    London Area, United Kingdom Harrington Starr Full time

    Job SummaryHarrington Starr is seeking an experienced Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' systems are running smoothly.Key ResponsibilitiesProvide 1st and 2nd line technical...

  • IT Director

    2 weeks ago

    London Area, United Kingdom Oliver Bernard Full time

    IT Director – Service Desk, Networks, Security – E-Commerce / RetailOliver Bernard are currently working with a leading E-Commerce / Retail client of ours, based in Central London, who are seeking an IT Director to join them and be responsible for transforming and developing their Service Desk and Network practices across the business.The incoming IT...

  • IT Director

    2 weeks ago

    London Area, United Kingdom Oliver Bernard Full time

    IT Director – Service Desk, Networks, Security – E-Commerce / RetailOliver Bernard are currently working with a leading E-Commerce / Retail client of ours, based in Central London, who are seeking an IT Director to join them and be responsible for transforming and developing their Service Desk and Network practices across the business.The incoming IT...

  • IT Director

    2 weeks ago

    London Area, United Kingdom Oliver Bernard Full time

    IT Director – Service Desk, Networks, Security – E-Commerce / Retail Oliver Bernard are currently working with a leading E-Commerce / Retail client of ours, based in Central London, who are seeking an IT Director to join them and be responsible for transforming and developing their Service Desk and Network practices across the business. The incoming IT...

  • Service Desk Engineer

    2 weeks ago

    London Area, United Kingdom Harrington Starr Full time

    Job SummaryHarrington Starr is seeking an experienced Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' systems are running smoothly.Key ResponsibilitiesProvide 1st and 2nd line technical...

  • Service Desk Engineer

    2 weeks ago

    London, United Kingdom Harrington Starr Full time

    Service Desk EngineerAre you the right candidate for this opportunity Make sure to read the full description below.Linux / MDM / InTune / VLAN£250 Per day (Outside IR35)We are recruiting for an immediately available service desk engineer to join our client with a global headcount of 300 - 500 employees. You will be joining an established service desk team...

  • Service Desk Engineer

    2 days ago

    London, United Kingdom Harrington Starr Full time

    Service Desk EngineerAre you the right candidate for this opportunity Make sure to read the full description below.Linux / MDM / InTune / VLAN£250 Per day (Outside IR35)We are recruiting for an immediately available service desk engineer to join our client with a global headcount of 300 - 500 employees. You will be joining an established service desk team...

  • Service Desk Engineer

    3 weeks ago

    London, United Kingdom Harrington Starr Full time €250

    Service Desk Engineer Linux / MDM / InTune / VLAN £250 Per day (Outside IR35) We are recruiting for an immediately available service desk engineer to join our client with a global headcount of 300 - 500 employees. You will be joining an established service desk team and working on the JML tasks and providing Linux system support. Experience required: ...

  • Service Desk Engineer

    3 weeks ago

    London, United Kingdom Harrington Starr Full time €250

    Service Desk Engineer Linux / MDM / InTune / VLAN £250 Per day (Outside IR35) We are recruiting for an immediately available service desk engineer to join our client with a global headcount of 300 - 500 employees. You will be joining an established service desk team and working on the JML tasks and providing Linux system support. Experience required: ...