Apprenticeships Delivery Manager

We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.

We're a friendly, DfE accredited, Ofsted outstanding training company providing apprenticeships, professional development and the DfE's 'Golden Thread' (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do.

Our people are at the heart of our business and our passion and commitment to education is what drives us. As a result, we have seen incredible growth over the last few years both nationally and internationally.

We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.To carry out the leadership and operational management to ensure a highly effective experience for the delivery of Teaching Support staff Apprenticeship programmes, e.g. Teaching Assistant Level 3 and specialist Teaching Assistant Level 5, to ensure learners follow individualised pathways and maximise their potential and progress towards timely success.

Programme leadership

• Performance management of team including Performance Managers, ensuring contractual targets and objectives are met in terms of timely success rates, non-starters, referrals and progressions
• Direct responsibility for the recruitment, management and support of a team of Performance Managers and Apprenticeship Tutors
• To lead a team of Performance Managers and Apprenticeship Tutors, setting/reviewing monthly KPIs to ensure the timely completion of all elements of the apprenticeship programme including functional skills and additional learning support
• Responsible for continual staff training to ensure consistency of processes and practices to meet funding, regulatory and inspectorate requirements and to always meet compliance
• To undertake monthly one to ones to appraise and coach the team to feed into their personal development plans and the Quality Improvement Plan
• To support the development of the Performance Managers and ATs, both new and existing, ensuring they follow funding guidelines as set by the ESFA and up to date inspectorate requirements
• To train new Performance Managers and ATs in BPN systems and policies, induction to the business including ILPs and Additional Learning Support, mentoring and functional skills and IT systems including Bud
• Address under performance and implement corrective methods following HR processes and procedures
• Supporting business growth; working alongside the sales department to maximise new business sales and learner recruitment
• Ensure all learner qualifications are claimed on successful completion
• Support on the introduction of new Standards Apprenticeship programmes
• Allocation of tutors to apprentices as they are onboarded

Teaching Learning and Assessment

• Conduct regular observations of teaching and learning in the field
• Share teaching, learning and assessment (TLA) good practice and celebrate learners' and others' successes
• Ensure high levels of learner attendance in all eLearning sessions and monitor tracking of individual learner progress
• Monitor Health & Safety checks as appropriate to ensure they are current and kept so
• Monitor the delivery of functional skills (supporting the Performance Managers/Apprenticeship Tutors) for learners to be able to continuously develop their English and maths skills and/or to achieve the level required by the programmes and carry out all monitoring and claiming activities
• Maintain records and deliver reports as required by the SLT including those from Bud as required

Quality Management

• Be responsible for the programme performance against key performance indicator (KPI) measures reporting any issues to the Quality Team
• Input into the annual departmental SAR and prepare Quality Improvement plans for each programme and ensure these are actioned in collaboration with the Quality Team
• Ensure and maintain standards and quality by engaging with and using BPN quality systems
• Contribute to the evaluation of TLA procedures to enhance the learner experience and support Continuous Professional Development (CPD)
• Ensure team meetings are held to standardise practice, share information and good practice, and plan and implement improvements in collaboration with the QCI Manager
• Work as part of the Department's lesson observation team to support continuous professional development and enhance learner experience

Co-ordination and Support

• Work closely with the other Performance Managers, Sales, Marketing, Compliance, Exams, Finance and Administration Teams to ensure cohesive approach to the learner experience from application to completion
• Support the Team as required to ensure the smooth running of apprenticeships
• Supply information to employees and employers to support apprenticeship programmes

Continuous Professional Development

• Work towards understanding the role of the Head of Apprenticeship Delivery and their responsibilities through shadowing and mentoring to be able to deputise and support when required
• Participate in staff development activities to support Continuous Professional Development (CPD) and keep a Professional Development Portfolio (PDP) to evidence personal development and impact on practice
• Actively participate in BPN performance management processes, including appraisals to support personal and professional development and enhance learner experience

Administration

• Assist with all relevant documentation to progress apprentices, measure intent, implication and impact and share information
• Maintain documentation that records the progress of candidates on programme against specified targets

Other

• Ensure all safeguarding policies and procedures are followed
• Work to ensure health and safety is always maintained for all
• Any other duties connected with the post as are reasonably required from time to time
• Support and promote equality and diversity at BPN to ensure equality of opportunity for all

Qualifications/Skills/Knowledge/Qualities
The success of Best Practice Network rests on a very strongly felt and shared set of values which determine its strategic direction. It is crucial that the successful candidate shares our values of student-centredness, equality of opportunity and parity of esteem for staff and students.
At Best Practice Network we are:
* Passionate and excited about learning
* Inclusive and supportive
* Responsive to student, employer and community needs
* Always aspiring to the highest standards
* Professional and enterprising
* Innovative and creative
* Friendly and welcoming

The following criteria are used to shortlist applicants and assess candidates. Please show evidence of how you meet these criteria in your application.

Essential CriteriaHow Measured
Proven experience of driving quality learning including working to and achieving learner start and completion targets. Application/Interview
Excellent knowledge and experience of Apprenticeships and funding streams.Application/interview
Proven experience of working within a similar Operations/Performance Manager role with recent experience of managing a team of Assessors delivering on the new StandardsApplication/Interview
Excellent communication and organisational skills.Application/Interview
Full, clean driving licence and use of a vehicle. Must be flexible with travel.Licence/Interview
High level of literacy and numeracy skillsApplication/interview
Have strong IT skills and be able to work with e-portfolios and a variety of software platformsApplication/Interview
Confident and professional with the ability to work with people at all levels and to develop strong professional relationships with stakeholdersApplication/interview
Have a good understanding of Ofsted requirementsApplication/Interview
Excellent time-keeping skills and be able to work on your own initiative, always prioritising your workloadInterview
Desirable CriteriaHow Measured
Hold solid, occupational experience within an educational/training environment in teaching sectorApplication/Interview

• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
• We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
• From day 1, free life insurance covering up to x4 your salary.
• We'll both add money into your pension pot after 3 months.
• Get 25% off online learning resources for year 1 to GCSE with EdPlace.
• Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.

BPNINDEED

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