Technical Business Analyst

2 weeks ago

England, United Kingdom DXC Technology Full time

About DXC Insurance:

DXC’s Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.


DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide.


Role Summary

Join our dynamic team as a Technical Business Analyst and play a pivotal role in shaping innovative solutions for our global clientele. If you're passionate about technology, thrive in a collaborative environment, and are committed to delivering excellence, we want to hear from you.


This role entails a comprehensive understanding of product configurations, strong technical skills, industry knowledge, and effective collaboration abilities to support stakeholders in delivering optimal solutions within the insurance domain.


Key Accountabilities and Responsibilities:

  • Supports and advises stakeholders on limitations and opportunities for customer solutions based on knowledge of the product set
  • Adheres to and contributes to the enhancement of best practice design and configuration of the product set
  • Creates and updates complex solution configurations including configurations for the following:
  • Rating algorithms
  • Underwriting, Claims and business rules
  • Stored procedures, database triggers, indexes and other database artefacts
  • Table creation and maintenance requiring detailed data entry
  • Forms creation and maintenance
  • Enquiries / Data Extraction / Reports / Documents
  • Product building including the implementation of dynamic logic, validations & workflow rules
  • Works collaboratively in a team environment for the building and updating of technical documents according to customer specifications
  • Conducts software unit testing & issue resolution
  • Creates and manipulates data output to create customised screens, reports and views for both demonstration purposes and end customer solutions
  • Leads and participates in internal quality reviews of solution design and test plans
  • Assists in design, development, review and execution of system test scripts
  • Supports the process of transitioning projects into support
  • Works collaboratively in a team environment for the building and updating of technical documents according to customer specifications
  • Conducts software unit testing & issue resolution
  • Creates and manipulates data output to create customised screens, reports and views for both demonstration purposes and end customer solutions
  • Leads and participates in internal quality reviews of solution design and test plans
  • Assists in design, development, review and execution of system test scripts
  • Supports the process of transitioning projects into support



Essential Skills/Qualifications:

  • Familiarity with the configuration of .Net applications
  • Strong SQL scripting skills
  • Knowledge of the Insurance industry and its processes and procedures gained through direct experience.
  • Moderate insurance and/or insurance software experience, preferably covering underwriting, claims, accounts and re-insurance
  • Practical working knowledge of at least one computer-based Insurance application.
  • Accomplished presentation/demonstration skills
  • Experience of SQL Server database systems
  • Working experience with Agile Scrum methodology
  • Have an understanding of entity-relationship diagrams
  • Working knowledge of the following concepts/skills:
  • Process Mapping (current and future state)
  • Development of data flow diagrams (current and future state)
  • General Insurance principles such as underwriting, claims, accounting and re-insurance across multiple lines of business
  • Knowledge of Unified Modelling Language
  • General Insurance principles such as underwriting, claims, accounting and re-insurance across multiple lines of business
  • Experience in following skills: XML, JSON, REST API
  • Experience of working on a distributed team across locations and time zones.
  • Experience of User Interface design
  • UX (User Experience) and/or UCD (User Centered Design) methodologies


Desirable Skills/Qualifications:

  • Experience of DXC OPEN Product set
  • Excellent interpersonal and communication skills
  • Knowledge and experience of analysis techniques, ideally of using a formal analysis methodology in the building of solutions. (Some knowledge of analysing relational data would be beneficial.)
  • A high level of attention to detail with strong documentation skills
  • Ability to work independently and as part of a team
  • Willingness to Travel


What we can do for you:

  • Competitive compensation
  • Pension scheme DXC Select – (benefits package)
  • Perks at Work
  • DXC incentives


DXC Technology is committed to the development of a fully inclusive workforce. All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role.


DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith or sexual orientation.

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