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Training Business Analyst

2 months ago

England, United Kingdom YourPrime Full time €45,000 - €55,000

Business Analyst Location : UK Remote
Warehouse Management System/Supply Chain Software
We are working on behalf of a scaling warehouse management system vendor dedicated to providing innovative solutions that help businesses optimize their operations. As they continue to grow, they are seeking a talented Business Analyst to join their dynamic team.

As a Business Analyst, you will be the key liaison between clients and the development team, focusing on gathering requirements and ensuring the successful implementation of solutions. Your role will involve client-facing responsibilities, including account management, operational requirements, and change management, while working closely with developers to deliver end-to-end solutions.

Account Management: Change Management: Identify and document change requirements, ensuring smooth transitions and implementations.
Implementation Support: Assist in the implementation of solutions, including creating process flows and project plans for end-to-end delivery.
Client Training: Conduct training sessions for clients to ensure they understand and can effectively use the software.
Software Demonstration: Prepare and execute software demonstrations to showcase solutions to clients.
Quality Control: Monitor and ensure adherence to query SLAs, performing testing and quality checks before delivery.
Project Management: Utilize tools like Jira to track project progress and manage tasks effectively.
Provide support during the sales process and after implementation to address any client queries or issues.
Proficient in Microsoft Office and project management tools (e.g., Familiarity with Agile software development methodologies is a plus.