Turnover Rents Administrator

3 weeks ago

England, United Kingdom Varnom Ross Full time

Working as part of the Shopping Centre Property Management team for a huge commercial company you will be responsible for supporting a Turnover Manager with the end-to-end process for turnover lease abstraction, data input, calculations and billing.


Full time role required to work across multiple shopping centres. We are looking for anyone in the UK (ideally near major cities) - NOT London. You will be mostly home based with site visits by company car.


Key Responsibilities

  • Reporting into a Turnover Manager but supporting with the turnover end-to-end process.
  • Tracking tenant turnover data and rent for the managed portfolio via excel;
  • Liaising with tenant contacts to obtain turnover data and month and/or year-end certification to agreed timelines;
  • Scrutinising turnover data to ensure accuracy and make contact with tenants where any anomalies arise
  • Ensuring tracker and tenant portal is always kept up to date including adding new tenants, updating contact details and archiving tenants at lease expiry
  • Collate summary reports to be provided to clients to agreed timelines
  • Liaising with property managers in regard to lease information to drive turnover calculations and obtain sign off for charges;
  • Preparing of calculations for top up charges to tenants;
  • Liaising with accounts and creating charges on accounting systems;
  • Keeping in regular contact with property managers, credit control and site team where levels of turnover may be a cause of concern
  • Point of contact for client group dealing with queries and providing support.


Person Specifications / Requirements

  • Experience in a professional financial services environment;
  • Basic technical understanding of a trial balance and impact of turnover on income;
  • Book-keeping experience;
  • Understanding the basic principles of lease documentation and associated turnover clauses would be advantageous.


Key Skills

  • Stakeholder management and client relationship management;
  • Attention to detail is a must;
  • Ability to work under pressure and to strict deadlines;
  • Advanced excel usage;
  • Excellent communication skills;
  • Numerical and analytically minded;
  • Self-starter;
  • Knowledge of TBS Tramps would be advantageous but not essential.

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