Application Engineer

1 week ago


United Kingdom Alexander Daniels Global Full time

Remote - Preferably based in the Midlands, England - 25% - 50% Travel -


Our client is not providing sponsorship for this role.


About the Role:

We're seeking a talented and motivated Application Engineer to join a dynamic team for one of the leaders in Manufacturing solutions. In this role, you'll be responsible for providing world-class technical support to our customers, addressing their inquiries, and ensuring their satisfaction.


Key Responsibilities:

  • Provide technical support to customers via phone, email, and online platforms.
  • Troubleshoot and resolve complex technical issues related to CAD/CAM software.
  • Conduct training sessions for customers, both on-site and remotely.
  • Assist with the installation and implementation of CAD/CAM software at customer sites.
  • Configure and customize software solutions to meet specific customer needs.
  • Conduct software demonstrations and competitive analysis.


Qualifications:

  • Strong understanding of CAD/CAM software and manufacturing processes.
  • Experience with CNC programming for metal cutting machines (Punch, Laser, Plasma, Oxyfuel, Waterjet).
  • Proficiency in G-code/M-code and machine manufacturer-specific codes.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Willingness to travel to customer sites as needed.

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