Business Analyst

The British flower market is worth £1.2bn and MM Flowers supplies fresh cut flowers and bouquets to the U.K.’s and Europe’s leading flower retailers. We grow and source the highest quality and most beautiful blooms across the world, delivering colour, passion, and inspiration through breath-taking bouquets.

Established in 2007, MM Flowers has grown exponentially every year and is based in a purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 1000 people who are dedicated to delivering exceptional quality and service to our customers.

MM Flowers’ values and behaviours form the basis of our culture and are a guide to the way we work as individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the delivery of our ambitious growth plans.

Creating Meaningful Moments that do good for people, and our planet.

We are currently looking for a Business Analyst 12 Month - Fixed Term Contract

The Business Analyst is a key role for MM Flowers during an exciting time of change, transformation, and enablement of future business critical projects. The role will be a key enabler on the delivery of significant technology focused projects, and the continual development of the digital landscape across the business.

Working closely with business stakeholders from across our business, the Business Analyst will map existing processes and identify areas for improvement that will drive value in alignment with the wider strategy.

You’ll be required to have in-depth knowledge of the business processes and the technologies surrounding ERP / WMS solutions to enable the creation of documentation of “to-be” business processes and identify how MM Flowers can drive efficiency through new ways of working. The role will identify gaps in systems and processes and perform the analysis to deliver end to end improvements. You’ll have a product-centric mindset and be the conduit between the business process mangers and the technology vendors to deliver a platform to support our business strategy.

This is a huge opportunity to utilise your previous experience to assist in the successfully delivery of business transformation.

• Responsibility for developing new business models and identifying necessary process changes to streamline critical workstreams and drive efficiency.
• Identifying unarticulated business needs and coordinate between stakeholder groups to address them.
• Supporting the entire life cycle of critical application (ERP & WMS) solutions including discovery, design, build, test and data management.
• Defining and documenting the “as-is” and “to-be” core business processes and clearing defining the end-to-end business journeys.
• Understanding the customer journey and translating it into the appropriate medium (i.e. user stories / FDD/TDD) that enable systems to align to the core business processes to enable our customers.
• Aiding the business process managers in understanding trade-offs and developing consensus.
• Identify, challenge, and agree the business benefits achievable through digital transformation and build the framework to track these benefits.
• Define, set-up and execute test cases.
• The prototyping and co-design of innovative solutions whilst coaching business users to make use of technology and information.
• Analysing the impact (good or bad) of expected outcomes on the ERP & WMS solution, in terms of people, processes and technologies to ensure business outcomes are devised and successfully achieved.
• Identifying unmet business needs and coach business process managers on how to lead their own technology initiatives within their process workstreams.
• Determining the information (data) requirements with which to guide data management and integration decisions.

What you can already do

• Appropriate Business Analysis qualifications and certifications
• A proven track record as an ERP business analyst within CPG/FMCG across two or more of the following functions: Warehousing, Supply Chain, Procurement, Manufacturing.
• Ability to gather and translate functional and non-functional requirements to an agreed standard.
• Ability to run events that identify problems and iterate solutions to enhance the business requirements.
• A track record as a business analyst on multiple ERP projects.
• An analytic ability that can work with data to identify patterns, use judgment to form conclusions that may challenge conventional wisdom, and focuses on the crux of issues to identify high leverage intervention points and strategies.
• Excellent communication with the ability to convey complex and technical business issues to diverse audiences, and projects a highly credible, polished image in presentations and communications.
• Clear understanding of the full system implementation lifecycle.
• Ability to understand and analyse data using technical approaches including structured query language.
• Working in a controlled environment with experience, knowledge, and desire to continuously improve.
• Deliver solutions within the appropriate framework and methodology whilst ensuring the supportability of services delivered.

So, what’s the package? When you work at MM Flowers you get more than just a salary.

• Holiday allowances are calculated on your days worked and you can find your allowance in your offer letter.
• Pension scheme - You will be auto enrolled onto the company pension scheme after 3 months. At present we operate an auto enrolment scheme where you will benefit from contributions from us.
• On- site Parking – free parking is available onsite.
• Recommend a Friend Scheme – £250 is payable to you when you recommend a friend who is successful through the application process and successfully completes their 3-month probationary period.
• Career progression – we actively encourage employees from within the business to consider roles which become available and whether that be within their field or want to consider a cross functional move.
• Wonderful working environment– we are all working in a modern contemporary purpose-built State of the Art facility.
• We are committed to an open ethical and fair working environment and have a Whistleblowing Policy in place to ensure complaints and concerns are handled appropriately.
• We work with an Occupational Health provider to support our employees both mentally and physically.
• Four times a year we run amazing Peak promotions with daily prizes to win.
• We gather employee feedback annually to look at how we can continually improve the employee experience.
• We work with Grocery Aid who provide confidential 24/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time.
• We celebrate diversity by running a calendar of events throughout the year.
• We have an active Employee Forum creating a safe space to encourage ongoing open dialogue about how we improve the employee experience.
• We are affiliated with Stronger Together who provide guidance, training, resources and a network for employers, labour providers, workers and their representatives to work together to reduce exploitation.

MM Flowers are a proud equal opportunity employer, and we understand the benefits of nurturing a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, sex, religion, national origin, age, sexual orientation, gender identity, gender expression, disability, genetic information. Applicants who require a reasonable accommodation to complete the job role advertised are encouraged to apply.

We believe we can only achieve our potential if we employ a diverse population of people, ideas, and perspectives. We are committed to grow our workplace culture, encouraging team members to feel unique valued and engaged, enabling them to achieve their full potential.