Head of Product

3 weeks ago

London Area, United Kingdom Buckden Partners Full time

Head of Products


Role purpose

The Head of Products is responsible for managing a business-critical function by leading on the Bank’s product strategy across both retail and commercial. Managing a team of product management experts to ensure the Bank’s offering achieves it financial targets, responsible banking obligations and growing ethical position.


Key responsibilities

Lead on:

-Product strategy / improvements, working collaboratively with key internal stakeholders and external partners.

-Development of innovative new propositions.

-Customer engagement, journeys, and outcomes.

-Regulation management / product policies and procedures.

-Industry insight and management information.

  • Work closely with the Chief Customer Officer to embed a consistent approach to product management across the Bank.
  • Investigate new market opportunities and strategic partnership opportunities.
  • Active member of the Bank’s senior leadership team; establishing strong internal relationships with teams across the Bank including the Executive team, Treasury, Finance, Risk and Compliance to ensure business targets are achieved. Play a leading role in the Customer team – work collaboratively with colleagues in our Commercial teams, Marketing and Communications to ensure that our products are promoted effectively.
  • Bank representative and spokesperson on our products for homebuyers, landlords and savers.
  • Member of the Asset & Liabilities Committee (ALCO) – providing strategic oversight on business/market activity.
  • Establish and maintain strong relationships with industry groups such as UK Finance and the Intermediary Mortgage Lenders Association (IMLA).
  • Brand ambassador for the Bank speaking at external events.


Skills required

Required skills, Knowledge, and experience:

  • Extensive knowledge of the UK banking market, experience of developing products and managing the full end to end lifecycle across a number of business areas in a regulated environment.
  • Experience having oversight of mortgage and/or savings teams.
  • Flexible and innovative, providing strong, appropriate solutions that are fit for purpose.
  • Ability to negotiate with service providers.
  • Customer focussed.
  • Excellent communication and presentation skill – experience in writing business cases for senior approval i.e., ExCo, ALCO, Board

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