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Information Technology Support Engineer

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Trowbridge, United Kingdom White Horse Employment Full time

White Horse are supporting an award winning, high growth business, to appoint an IT support engineer to provide technical support to staff face to face and remote.



This role will be a great fit for you if:

  • Excellent customer service skills gain in a busy work environment
  • Ability to prioritise and manage tasks
  • Computer literate with experience of using IT systems including MS Office 365 programs regularly in a business environment.
  • Ability to explain technical issues clearly and simply to non-technical people
  • Previous experience in an IT support role
  • Experience of service management ticket based systems.
  • Experience of 1st and 2nd line support
  • Understanding of IP and networking
  • Experience using Keyloop Autoline Rev8 - DMS.
  • Computing or IT support qualification
  • Microsoft Certified Professional accreditations.