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Head of Events
3 months ago
Job title: Head of Events
A rare opportunity to work in a varied and exciting role assisting the founder of London’s leading florist and event business.
Nikki Tibbles Wild at Heart, founded in 1993, is famous for its opulent and unique style. Our client contracts, events and weddings are truly breath-taking and we bring a vast wealth of experience to make every aspect of site design, landscaping, event creation and floral artistry, original and stunning.
Reporting to: Nikki Tibbles, Founder Wild at Heart, however it will be the responsibility of the Head of Events to manage their own time and the teams. If there are time sensitive tasks, they will be expected to manage time effectively to get these done, and work late if required, to complete the task.
Hours: Full Time, 45 hours and due to the nature of the Events Industry, weekend and evening work is to be expected.
Although our standard office hours are 9am – 6pm, it is expected of the Head of Events to attend events managed by them, which will include weekend and evening work. It is also considered beneficial to make weekly early visits to the Flower Market in New Covent Garden/Nine Elms, to see what flowers are coming into season, develop a strong seasonal flower knowledge, and to build a strong relationship with our suppliers.
Location: Based in our studio in Battersea, London, and occasionally from our store on Weighhouse Street.
Duties & Responsibilities:
- Client Interaction: Serve as the primary point of contact for clients, handling phone and email inquiries, and providing necessary proposals and budgets.
- Enquiry Management: Monitor the Events team email inbox, addressing initial inquiries for weddings and events, and ensuring follow-up through to completion in collaboration with the dedicated event manager.
- Meetings and Relationship Building: Arrange and attend venue and in-house meetings with potential clients and suppliers, fostering key relationships alongside the director.
- Event Coordination: Collaborate with the director and the Events Team on the floral design and style of weddings and events.
- Proposal and Budget Creation: Develop client proposals and budgets using Microsoft Excel, managing them through to confirmation.
- Event Documentation: Maintain and update event look books.
- Team Management: Performance manage a team of three event managers.
- Invoicing: Liaise with the accounts team regarding invoicing.
- Projections and Planning: Create yearly projections for events and develop new business plans.
- Flower Market Visits: Make early morning trips to Covent Garden Flower Market to assist with purchasing flowers and staying current with seasonal availability.
- Job Preparation: Create detailed job sheets before each event.
- Tender Process Management: Manage the applications tender process and venue supplier lists.
- Props Management: Ensure the Props Manager has accurate job sheets and assist with the preparation and post-event cleaning of props.
- Business Development: Proactively source and build relationships with new business clients.
This role demands a dynamic individual who is passionate about event production and capable of managing multiple tasks while maintaining exceptional standards. If you have a keen eye for detail and a love for creating unforgettable experiences, we would love to hear from you.
Personality
- A flexible, patient, can-do approach
- Extremely well-organised, methodical and efficient, and able to use initiative
- Calm and positive under pressure and working with tight deadlines
- Ability to multitask and work without making mistakes in a demanding environment
- Strong work ethic and ability to take proactive ownership of the events team
- Strong communication skills whilst also being discreet and professional.
Experience
A minimum of five year’s experience within the events industry, or a similar, high pressure, organisational role is essential. Experience within the floristry industry is not essential, but would be advantageous. This is an office-based role, combined with a hands-on onsite element. The Head of Events role is not a floristry role – however you will be expected to develop a good knowledge of flowers and plants.
A full, UK, manual, drivers license is essential. Within the company, all members of the events team are required to drive company vehicles such as vans and/or cars to get to and from events and meetings.
Holiday
The company holiday allowance is 32 days inclusive of bank holidays. Within the events department, holiday within our peak times is often not allowed, due to our high volume of work, however this is assessed on a case by case bases. Peak times include ‘Wedding season’ (May – July) and also the run up to Christmas (mid November to mid December), as well as flower focused holidays, such as Valentines day and Mother’s Day.
Benefits
- Incentives for employee of the month
- 50% employee discount
- Your Birthday off each year
- Career progression opportunities
Please send your application to mason@wildatheart.com
