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Senior Account Manager

4 months ago

Greater Bristol Area, United Kingdom Hybrid Full time

Location: Bristol, Onsite

Job Type: Permanent position, full time

Package: Up to £42,000 DOE + £6,000 Annual Bonus (Paid Quarterly)


We are looking for an enthusiastic Senior Account Manager to join our continuously growing strategic partnerships team. Are you are looking for a varied day to day and challenging role in client services in the world of Digital Marketing? Then this is for you


Why Hybrid?


Hybrid is a high-growth international media agency with offices in Bristol, Philadelphia, Kuala Lumpur and Sydney.


We provide world class media, creative, content and research to leading Higher Education institutions around the world. With our deep understanding of human behaviour, coupled with our media and creative knowledge, we produce customised advertising solutions to capture attention and turn insights into action for our clients.


The Opportunity:


Our Senior Account Managers play a pivotal role in shaping our wider Strategic Partnerships account management team. With direct line management of Account Managers & junior members in the team, this role is certainly a key hire within one of the most successful teams in the business. With 40% year-on-year growth and receiving investment from the UK's largest bank, we are still in our high-growth phase. This year we've already secured several new strategic partnerships with prestigious Higher Education Universities across the UK. We currently have fantastic opportunity to join Hybrid as an Senior Account Manager, where you'll play a pivotal role in delivering bespoke and complex digital campaigns.


You'll be leading the relationship and be responsible for the success of our flagship UK strategic clients. As the Senior Account Manager, you will work with our dedicated teams to deliver world class campaigns across paid media (PPC, paid social, display, programmatic). With having a deep understanding of media buying strategies and campaigns to help us meet and exceed specific client brand, engagement and student recruitment goals.


The day-to-day:


  • Leading the relationships for the strategic account to understand campaign brief requirements and communicate goals internally
  • Advise the client on media buying and strategy and take ownership of the successful delivery
  • Spot opportunities to unlock growth of the account across paid media, turning these ideas into action
  • Managing client budgets, producing project schedules and reporting on campaign performance
  • Train and manage junior members of the team
  • Work with the wider team on new business pitches and presenting to potential clients to win future accounts
  • Inspire, motivate and develop team members to deliver quality campaigns that excite our clients
  • Work with our ambitious and dedicated Paid Media specialists on exciting campaigns
  • Travel to client sites as and when required to deliver review meetings


You should have:


  • Agency experience working in a client services role
  • A good understanding of key paid media channels (PPC, Paid Social, Display etc.) to shape campaign progress and drive results
  • A highly energetic presence to engage clients and build rapport, whilst galvanising our team to deliver powerful campaigns
  • A passion for planning, pitching and winning new business
  • Fantastic attention to detail, organisational skills and a calm presence to deliver under pressure
  • The ability to build long term relationships and shape the media and marketing strategy for our global partners
  • Previous experience of the set-up and implementation of paid media campaigns would be helpful, however is not a must in this role


What we can give you:


  • Unrivalled career progression opportunities in line with our ambitious growth plans
  • £75 contribution to your physical/wellbeing costs (e.g. gym membership, yoga, or piano lessons)
  • Online training, tools, and resources, including 1:1 coaching sessions to help manage your wellbeing
  • Paid training for career accreditations
  • Company pension
  • Internal mobility options and established career paths
  • Team rewards (from your manager)
  • Flexible holiday entitlement
  • Friday drinks, office away days and parties
  • Free fruit and a weekly breakfast/lunch
  • Charity fundraising challenges and volunteering days
  • External speaker evenings with drinks and snacks in the office


Please note we encourage you to apply for a role at Hybrid even if you don’t meet 100% of the bullet points We believe in creating an environment where there is a diversity of talent.