IT Support Engineer – Investment Firm

5 months ago


London Area, United Kingdom Intellect Group Full time

IT Support Engineer –Investment Firm - 1st-3rd Line


Flexible hybrid working / Extensive Benefits / Great Bonus / Salary £45-50K



A UK Investment Firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters.


The Support analyst will be dealing with a range of mostly 1st/2nd issues and some third. They will be triaging and closing tickets and providing general IT Support to the business. You will provide technical support and administration for all end-user software, hardware, and connectivity.


Responsibilities:

***Delivering 1st class IT Support to the business

*** secure and flexible technology solutions

***Ensuring resilient cost-effective solutions that enable business goals

***Inclusion of Project work to help focus on business IT alignment

***Management of all Cloud admin estate


Technology:

***Windows OS’s, Desktop Support on Software and Hardware

***Strong skills across Microsoft Office 365 – Admin and Licensing

***Strong Azure Admin Skills - Azure Microsoft Entra ID, MFA, SSO

***Solid Troubleshooting process experience

***Understanding Core Networking TCP/IP, DNS and DHCP

***Skills with Exchange, PowerShell, SaaS Products


Desirable skills:

***Excellent problem-solving skills and analytical approach

***Ability to work under pressure and complete work to deadlines and SLA's both as part of a team and individually

***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms.


Please apply now for more details


Flexible hybrid working / Extensive Benefits / Great Bonus / Salary £45-50K


IT Support Engineer –Investment Firm - 1st-3rd Line



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