IT Support Engineer
1 month ago
IT Support Engineer –Investment Firm - 1st-3rd Line
Flexible hybrid working / Extensive Benefits / Great Bonus / Salary £45-55K
A UK Investment Firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters.
The Support analyst will be dealing with a range of mostly 1st/2nd issues and some third. They will be triaging and closing tickets and providing general IT Support to the business. You will provide technical support and administration for all end-user software, hardware, and connectivity.
Responsibilities:
***Delivering 1st class IT Support to the business
*** secure and flexible technology solutions
***Ensuring resilient cost-effective solutions that enable business goals
***Inclusion of Project work to help focus on business IT alignment
***Management of all Cloud admin estate
Technology:
***Windows OS’s, Desktop Support on Software and Hardware
***Strong skills across Microsoft Office 365 – Admin and Licensing
***Strong Azure Admin Skills - Azure Microsoft Entra ID, MFA, SSO
***Solid Troubleshooting process experience
***Understanding Core Networking TCP/IP, DNS and DHCP
***Skills with Exchange, PowerShell, SaaS Products
Desirable skills:
***Excellent problem-solving skills and analytical approach
***Ability to work under pressure and complete work to deadlines and SLA's both as part of a team and individually
***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms.
Please apply now for more details
Flexible hybrid working / Extensive Benefits / Great Bonus / Salary £45-55K
IT Support Engineer –Investment Firm - 1st-3rd Line
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