Technical Support Engineer Expert

1 week ago


London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

We are seeking an experienced Senior Technical Support Engineer to join our team in Surrey. In this role, you will provide exceptional technical support and expertise to our customers, working closely with junior team members to develop their skills and knowledge.

About the Role:

This is an individual contributor position within our Technical Support organization, focusing on Platform Technologies. You will be relied upon for your superior knowledge, ability, and experience in technical support, providing excellent customer service to drive completions and total resolution of each customer support issue.

Main Responsibilities:
  1. Deliver high-quality technical support to customers, responding to their queries and resolving complex issues.
  2. Work closely with internal stakeholders to ensure effective incident management and customer service delivery.
  3. Mentor and train junior team members, sharing your expertise and knowledge to enhance their skills and confidence.
  4. Stay up-to-date with industry developments and emerging technologies, applying your knowledge to improve our services and products.

Our salary package is estimated at £62,000 per annum, reflecting your experience and qualifications. We invite applications from motivated and talented individuals who share our commitment to delivering exceptional customer service.



  • London, Greater London, United Kingdom Starling Bank Full time

    Starling Bank is seeking a highly skilled Technical Support Expert to join our Client Success team. In this critical role, you'll be responsible for providing top-notch technical support to our clients and internal teams, ensuring seamless delivery of our SaaS platform.Role OverviewAs a Technical Support Expert, you'll work closely with our clients and...


  • London, Greater London, United Kingdom Octavius Infrastructure Full time

    Octavius Infrastructure is a leading civil engineering organization delivering safe, sustainable, and efficient transport solutions across the UK.We are seeking Technical Engineering Experts who will play a pivotal role in providing engineering expertise to our projects. Driving innovation to complex challenges and ensuring successful project execution.You...


  • London, Greater London, United Kingdom Expert Employment Full time

    Job Description:The role of Senior Systems Engineer at Expert Employment is critical in the development of space thruster engines. As part of a multifaceted team, you will work on a complex rocket engine system comprising numerous newly developed and integrated components. This position involves wide-ranging technical input including structural, thermal,...


  • London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    **Key Responsibilities**Be the technical point of contact for customers and support the Sales team.Provide expert technical advice and support to customers.Work closely with the Sales team to drive sales growth and customer satisfaction.Develop and maintain relationships with key customers.Stay up-to-date with industry developments and advancements in...


  • London, Greater London, United Kingdom Nuix Full time

    Support Role OverviewNuix is expanding its global team and seeks a Technical Customer Support Expert to provide top-notch technical support to our customers.You will work closely with our product development team to identify and resolve technical issues, as well as communicate with customers to ensure they have a positive experience using our product.The...

  • Expert Rust Developer

    4 weeks ago


    London, Greater London, United Kingdom Expert Employment Full time

    Expert Backend Engineer, Rust SpecialistA global IT company, Expert Employment, is seeking a Senior Rust Engineer with diverse clients across various sectors, including financial and e-commerce.The ideal candidate will be instrumental in building scalable and concurrent heavy applications as per clients' demands.Candidate Requirements:Bachelor's degree in...


  • London, Greater London, United Kingdom The Emerald Group Full time

    About the RoleThe Emerald Group is looking for a highly skilled Technical Support Expert to join our team. As a Technical Support Expert, you will be responsible for providing technical support to our clients and ensuring that they receive high-quality service.ResponsibilitiesProcess premium accounting bordereaux and enter data onto our in-house systemLiaise...


  • London, Greater London, United Kingdom Netwrix Corporation Full time

    About Netwrix CorporationNetwrix Corporation is a leading provider of cybersecurity solutions, empowering security professionals to face digital threats with confidence. Our commitment to simplicity and innovation sets us apart, making cybersecurity both accessible and effective for all organizations.With a team of over 900 remote employees across 35...


  • London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Rise Technical Recruitment is currently looking for a skilled Technical Sales Engineer to join our team. This role will be based in an unspecified location and will involve working with clients in the engineering sector.The successful candidate will have a strong background in sales, preferably with experience in exporting or engineering. Further training...


  • London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    Company OverviewRise Technical Recruitment Limited is a well-established family-run business with over 40 years of experience in providing expert technical services.We are currently seeking an experienced Remedial Gas Engineer to join our team, working on various projects across London.


  • London, Greater London, United Kingdom Expert Employment Full time

    Expert Employment is seeking a highly skilled Senior Systems Engineer to join our team in the development of complex rocket engine systems.The ideal candidate will have experience in large-scale space projects, system primes, or ESA, with a strong background in electrical harnessing design, routing, and schematic mechanical and fluidic system engineering.The...

  • UAT Engineer

    1 month ago


    London, Greater London, United Kingdom Expert Employment Full time

    Job Summary: We are seeking a highly skilled UAT Engineer - Electronics Specialist to join our team at Expert Employment. The ideal candidate will have a strong engineering foundation, project management skills, and a good understanding of electronics.Key Responsibilities:Translate high-level requirements into detailed specifications for the design...


  • London, Greater London, United Kingdom FRENCH RESOURCES Full time

    French Resources is seeking a skilled IT Technical Support Expert to join our international team. As a key member of our technical support team, you will provide first-class customer service and technical support to our clients, troubleshooting IT systems and resolving issues in a timely and efficient manner.The ideal candidate will have experience with IT...


  • London, Greater London, United Kingdom Rise Technical Recruitment Full time

    Technical Support Team LeadRise Technical Recruitment is seeking a highly skilled Technical Support Team Lead to join their expert team. As a Technical Support Team Lead, you will be responsible for leading a small team, providing over the phone 1st line technical support to clients around the UK. This will involve supporting clients with installations,...


  • London, Greater London, United Kingdom Internetwork Expert Full time

    Welcome to this exciting opportunity with Internetwork Expert as a Automotive Digital Solutions Expert! About the RoleThis is a dynamic role that requires delivering complex solutions for our automotive clients. As a seasoned professional, you will bring your expertise in architectural frameworks, service-oriented architecture, and integration to drive...


  • London, Greater London, United Kingdom Rullion Limited Full time

    About UsRullion Limited is a growing, diverse, and collaborative organisation committed to excellence. We value innovation, teamwork, and professional growth.Salary RangeThe estimated salary for this position is £530-670 per day, paid via PAYE or approved umbrella company. This includes 36 days of paid leave annually.Job DescriptionWe are seeking an...


  • London, Greater London, United Kingdom Royal College of Art Full time

    The Royal College of Art is seeking a highly skilled Technical Systems Support Expert to join its Digital Delivery team. This role involves providing expert technical support for the college's systems and applications, ensuring seamless operations and efficiency.A key aspect of this position is the ability to implement, support, and upgrade business systems...


  • London, Greater London, United Kingdom Language Business Full time

    Job SummaryWe are looking for a highly motivated and experienced Multilingual Technical Support Expert to join our team. As a Multilingual Technical Support Expert, you will be responsible for providing technical support to our customers in multiple languages, including German. The ideal candidate should have excellent communication skills, both written and...


  • London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    Are you a mechanically-biased engineer from an automotive, mechanic, plant, REME or lifting equipment background looking to join a growing business that will fully invest in your technical progression through funded courses to become an expert within the garage equipment industry?Role OverviewThis is a fantastic opportunity to make a career move and join a...


  • London, Greater London, United Kingdom Dice Full time

    About the JobThe Technical Support Expert will be responsible for providing technical assistance to end-users, analyzing issues, and implementing solutions to ensure smooth IT operations. This role requires strong problem-solving skills, attention to detail, and excellent communication skills.This position is ideal for someone with experience in desktop...