Head of Financial Operations

7 days ago


Surrey, United Kingdom Alexander Lloyd Full time

Job Title: Head of Financial Operations


Location: Surrey (Hybrid 2 days a week office)

Sector: Financial Services


Salary: £ very competitive dependant on experience


Alexander Lloyd Senior Finance are delighted to be partnering one of the UK's leading Insurance Organisations with the key appointment of a Head of Financial Operations


Role Overview:

The Head of Financial Operations is responsible for overseeing and optimising objectives for the areas of P2P and O2C and all financial operations within the organisation. This role involves leading large finance and non-finance teams, ensuring robust financial control frameworks, and supporting business growth through efficient, scalable processes.


The successful candidate will be an experienced financial operations leader with deep expertise and knowledge within the operational insurance market, with a strong background within financial processes, compliance, and large team management.


Key Responsibilities

  • Develops and maintains strong relationships with both internal and external customers, ensuring feedback is sought and acted upon to continually improve the service provided
  • Ensures the right subject matter experts are in place and attached to projects so they can provide input and challenge on changes that will have an impact on Finance Operations
  • Ensures an effective Control Framework in place, takes ownership of any issues and gets them resolved
  • Motivates and leads their teams to deliver outstanding performance in particular by reviewing processes & procedures to minimise errors and improve efficiency as well as ensuring the teams understand how they affect the wider business
  • Identifies and manages talent within their area, ensuring future needs are anticipated and succession plans are in place
  • Working with Finance Transformation to drive continuous improvement and automation of manual processes as well as contributing to wider Finance transformation initiatives for an improved future target operating model
  • Coherently convey your deep industry knowledge to proactively recommend new and innovative solutions tailored to be market leading within Finance Operations
  • Bring experience in target operating model and process design & development by using strong quantitative and qualitative skills to identify complex problems, consider them analytically and conceptualise solutions



Experience Required


  • Proven experience of leading large teams ideally within the insurance industry
  • Track record of leading teams through change and developing and implementing strategy and process change
  • Experience in a leadership role
  • Experience in working with Shared Service teams
  • Achieving challenging targets and KPIs in a high pressure environment
  • Experience of delivering changes to team structures, systems or processes
  • Extensive experience in a senior finance operations position, within the financial services sector.
  • Excellent systems architecture experience and process improvement
  • High volume collections/credit experience


Please quote 51047 on email jri@alexanderlloyd.co.uk, in the first instance and to support a quick and efficient shortlisting process for our client we ask you to expand on the key candidate requirements above alongside sending your Cv, notice period and salary expectations would also be advantageous.


This is only one of many vacancies we are handling. Alexander Lloyd Finance and Accountancy is the leading recruiter of part-qualified Accountants, Financial and Management Accountants, Financial Controllers, and Finance Directors across Surrey, Sussex, London, and Kent.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been short listed for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been short listed for this role. Please continue to check our website.



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