Sales Team Manager

3 weeks ago

Reading, United Kingdom Trinity Resource Solutions Full time

Our well known client with it's heritage in the technology sector are specialists in Business to Business technology blending data, creative, multi-channel marketing and technology are looking to recruit a Sales Team Manager as part of their phenomenal growth. This is a newly created role baesd in the heart of historic Reading.


This is a critical, people-focused role which is primarily centered on the

leadership and development of a team of Inside Sales Representatives and a Deputy Team Manager.

The position is target-driven and is ultimately responsible for the generation of leads and

opportunities for IT and Technology clients, through the first-rate line management of these ISRs.

The Team Manager reports to the Operations Director, and works hand-in-glove with the Client Services Team, and Account Director.


Role Key Elements

Lead, manage, motivate, train, coach and mentor a team of Inside Sales Representatives and, depending on the team, a Deputy Team Manager

Ultimate responsible for the provision of high-quality leads & opportunities and overall responsibility the performance of the team.


Supports the Client Services Team in client interaction, including:

  • Providing performance summaries
  • Weekly client calls
  • Attending external client campaign reviews
  • Participating in Client training and briefing sessions
  • Produce Call Guides in line with best practice, and business/client expectations
  • Attend internal Campaign Kick off meetings
  • Attend internal campaign reviews and 121s with relevant internal stakeholders
  • Achieve Campaign Index and KPI targets
  • Continual performance management
  • Provide regular 1-2-1's to the team and individual ISRs
  • Work with Resourcing and Training Manager to put ongoing Personal Development Plans in place as necessary
  • Training and coaching of Inside Sales Representatives through means of side by side coaching, demonstration, call listening and role play
  • Provide any additional support including campaign, product and sales training as and when required
  • Conduct Annual Reviews with direct reports
  • Hold daily and weekly performance reviews and updates with the team


Minimum Requirements

 Ideally educated to Degree level, but must be at least A’Level or equivalent educated, or

with commensurate related work experience

 Significant Inside Sales experience

 Previous management experience in a related field

 Excellent verbal and written communication skills

 Time management and strong organisational skills essential

 Pro-active, can-do attitude and a good sense of humour

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