Digital Product Manager

4 weeks ago

Birmingham, United Kingdom Clearwater People Solutions Ltd Full time

We’re looking for a dynamic Digital Product Manager to drive our client’s digital vision across various sectors. In this role, you’ll lead the development and execution of digital strategies, create and manage a product roadmap, and collaborate with top technology partners.


As the Digital Product Manager your goal will be to deliver innovative, user-centric digital solutions in food and drink ordering, from mobile apps to cutting-edge AI and robotics.


Key responsibilities for the Digital Product Manager:

  • Develop a comprehensive understanding of business and customer requirements through active engagement with internal and external stakeholders.
  • Define and manage the roadmap, aligning digital initiatives with company objectives, and making data-driven prioritisation decisions.
  • Formulate and implement strategies that align with digital objectives across all sectors.
  • Act as the primary contact for new technology partners, performing due diligence and supporting the legal team through contract discussions.
  • Conduct ongoing market research to keep the company aligned with the latest technologies, identifying potential partners for future growth.
  • Oversee the onboarding process, ensuring rigorous assessments and quality standards for all new suppliers.
  • Guide new products through identification, onboarding, trial, stabilisation, and scaling to business-as-usual.
  • Demonstrate digital products for new sales and retention bids, both remotely and in person.
  • Develop and track KPIs to assess product health, ensure continuous improvement, and deliver insights to stakeholders.
  • Work closely with architects, data teams, and third-party partners to maximise resource re-use and optimise new product launches.


Key skills for the Digital Product Manager:

  • Proven product management experience within digital or technology solutions.
  • Strong user-centric focus, driven by a passion for delivering excellent customer experiences.
  • Ability to multitask, prioritise, and maintain attention to detail.
  • Excellent influencing and communication skills with a high degree of emotional intelligence.
  • Strategic problem solver with a methodical and analytical mindset.
  • Successful track record in senior relationship management, ideally with technology vendors.
  • Experience in product lifecycle management, project delivery, and business analysis.
  • Previous vendor management experience in a digital or technology environment.


If you’re passionate about technology and digital transformation, we want to hear from you

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