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Student Administrator

3 months ago

London, United Kingdom Adecco Full time
Student Administrator
Industry: Higher Education
Contract Type: Temporary
Hourly rate From: £19.31ph
Working Pattern: Full Time
Our client, a leading higher education institution, is currently seeking a dedicated and efficient Student Administrator to join their team. This role plays a crucial part in providing exceptional service to students and visitors at the Student Hub. As a Student Administrator, you will assist in delivering a seamless student enquiry service, utilising various communication channels such as face to face, telephone, email, web-based systems, and postal services.
Key Responsibilities:
Resolve student queries on behalf of specialist administration teams
Process student tuition fee and accommodation payments
Support with student document distribution and checking
Triage complex queries and redirect students to appropriate specialist teams
Take ownership of non-standard student enquiries and ensure they are resolved efficiently
Serve as a main point of contact and representative for designated University departments
Act as a team specialist in assigned key areas of student administration and experience
Qualifications and Skills:
Previous experience in an administrative role, preferably within a higher education environment
Excellent communication skills, both verbal and written
Strong attention to detail and organisational abilities
Ability to work effectively in a fast-paced, student-oriented environment
Proficient in using various computer software and systems
Join our client's dynamic and supportive team and contribute to delivering an outstanding student experience. Apply today by submitting your resume and cover letter. We look forward to reviewing your application.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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