Customer Care Advisor
3 weeks ago
We are working with a well-established, exciting and inspiring organisation based in Warwick. This is an excellent opportunity for someone who wishes to join an engaging and proactive team and develop their career within Customer Services.
The successful candidate will be required to provide effective and efficient support to customers and prospects who have queries. Often acting as the first point of contact for customers, professionalism and good customer service skills are imperative
The customer Services advisor key responsibilities will include:
Manage email enquiries and add prospect data to our CRM database
Answer enquiries relating to bulk and cylinder business
Follow up leads on the telephone
Offer technical advice on products
Handle all calls, in a professional manner and be receptive to complaints or problems. Including handling requests from the general public, contractors and Merchants.
Proactively promote services/products
Be able to work and co-operate as part of a team, assisting and supporting colleagues, Team Leaderand otherdepartments when necessary
As such we would expect a Customer Services person to be able to:
Handle all calls, in a professional and empathetic manner and be receptive to and resolve complaints or problems
Demonstrate good admin skills
Have good problem-solving skills and be able to work on your own initiative
Have a flexible and adaptable approach
Be able to work and co-operate as part of a team, assisting and supporting colleagues, Team leadersother departments when necessary
Have excellent organisational / Interpersonal Skills
Demonstrate customer focus and be tenacious in pursuit of business and team goals
Display effective written and verbal communication skills
Have good keyboard/VDU and telephony skills
Have experience withMicrosoft Excel, Microsoft Word & Outlook
INDG
-
Customer Service Advisor
1 month ago
Warwick, United Kingdom SH Recruitment Ltd Full timeCustomer Service Advisor Days £10.25 per hour (fixed term contract) Leamington Spa SH Recruitment SH Recruitment are looking for experienced Customer Service Advisors to join our client based in Leamington Spa. You will be responsible for inbound and outbound calls. This role is office based and we are unable to consider remote working. Shift Pattern: -...
-
Training Advisor
1 month ago
Warwick, Warwickshire, United Kingdom Service Care Solutions Full timeAre you passionate about making a difference in the lives of care experienced young people? We are looking for a highly motivated and dedicated individual to join a local authority as a Personal Advisor, and the right candidate to join us in empowering and supporting care experienced young people as they transition into adulthood and independence. As a...
-
Customer Care Coordinator
4 weeks ago
Warwick, United Kingdom Quanta Dialysis Technologies Full time**Customer Care Coordinator** **Warwick** As Customer Care Coordinator you will be a vital part of our Customer Care Team within our Customer Success function. The Customer Care Coordinator will be responsible for supporting home based renal failure patients and clinical professionals within haemodialysis. Working with a cross functional team, you will be...
-
Care Assistant
12 hours ago
Warwick, United Kingdom Unique Senior Care Full time**Care Assistant - £11.40 - £11.68 per hour** - **No experience required - Free Training user friendly online modules with hands on socially distanced sessions** - **Immediate starts & contracted hours available** - **Join a growing industry with job security** - **Paid professional development - Level 2, 3 and 5 diplomas in Adult Care** - **Non -...
-
Customer Care Manager
2 days ago
Warwick, United Kingdom P3 Search Full timeWe are looking for a customer care manager in the CV34 Warwick.This job involves dealing with complex cases and requires a high level of empathy.The company is a well known insurance business.Permanent position.Full Time.Monday to Friday.£26-28K Pear year.Please apply to arrange an immediate interview
-
Customer Care Manager
2 days ago
Warwick, United Kingdom P3 Search Full timeWe are looking for a customer care manager in the CV34 Warwick. This job involves dealing with complex cases and requires a high level of empathy. The company is a well known insurance business. Permanent position. Full Time. Monday to Friday. £26-28K Pear year. Please apply to arrange an immediate interview
-
Customer Care Manager
1 day ago
Warwick, United Kingdom P3 Search Full timeWe are looking for a customer care manager in the CV34 Warwick.This job involves dealing with complex cases and requires a high level of empathy.The company is a well known insurance business.Permanent position.Full Time.Monday to Friday.£26-28K Pear year.Please apply to arrange an immediate interview
-
Customer care manager
6 hours ago
Warwick, United Kingdom P3 Search & Selection Full timeWe are looking for a customer care manager that has experience in end to end complaint handling. This job is in Post code CV34 Warwick. Full time permanent position. Monday to Friday. 2 days working form home. 26k + 2k bonus. Please apply for an immediate telephone interview.
-
Health Care Assistant
12 hours ago
Warwick, United Kingdom Unique Senior Care Full time**Health Care Assistant - £11.40 - £11.68** - **No experience required - Free Training user friendly online modules with hands on socially distanced sessions** - **Immediate starts & contracted hours available** - **Join a growing industry with job security** - **Paid professional development - Level 2, 3 and 5 diplomas in Adult Care** - **Non -...
-
Customer Service Advisor
4 weeks ago
Warwick, United Kingdom Baxi Heating Full timeBe a part of the movement and help shape a sustainable future for us all. **Job Title**: **Customer Service Advisor** **Location**: **Warwick (Hybrid available after training)** **Working Hrs**: **Full-Time and Part-Time hours are available.** **Reporting Line**: **Contact Centre Manager** **Working Hours**: **Full-Time**: 40 hours a week working...
-
Service Advisor
1 month ago
Warwick, United Kingdom Genesis Employment Services Ltd Full timeWe have a fantastic opportunity for a Service Advisor to join our team at our Warwick branch. We are looking for someone who has been in the background in customer services and interest in the automotive industry. The job will involve booking in services and repair work for our customers vehicles, invoicing and creating job sheets for the technicians. We...
-
Customer Service
2 weeks ago
Warwick, United Kingdom P3 Search Full timeWe are looking for a customer service advisor in the CV34 area.This is for a well known insurance company.You must have experience in customer service over the phone.Monday to Friday.Full time permanent position.£22k per year.Please apply for an immediate interview
-
Customer Service
2 weeks ago
Warwick, United Kingdom P3 Search Full timeWe are looking for a customer service advisor in the CV34 area.This is for a well known insurance company.You must have experience in customer service over the phone.Monday to Friday.Full time permanent position.£22k per year.Please apply for an immediate interview
-
Tobacco Dependency Advisor
1 month ago
Warwick, United Kingdom South Warwickshire University NHS Foundation Trust Full timeSWFT are advertising a new and exciting development opportunity to develop into a Band 4 Tobacco Dependency advisor. You will receive the Gold standard of training and development to enhance your knowledge and skills with core guidance and support. The Tobacco Dependency advisor's role will consist of being a first point of contact for patients identified...
-
Automotive Technical Support Advisor
6 hours ago
Warwick, United Kingdom Apex Resource Management Ltd Full timeAutomotive Technical Support AdvisorLocation: WarwickSalary: (To be discussed on application)Permanent Our client is a global organisation with a vision to create a clean and energy-efficient future by delivering innovative and sustainable mobility solutions for the automotive market who are looking for an Automotive Technical Support Advisor to join them ...
-
Sales Advisor
1 month ago
Warwick, United Kingdom New Look Full timeSales Advisor - Permanent- Leamington Spa - The Shires Retail Park- 8 hours, 16 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united...
-
HR Advisor
4 weeks ago
Warwick, United Kingdom Baxi Heating Full timePermanent/ Hybrid We're open to considering all flexible working opportunities. Warwick We make the energy transition a reality. Are you passionate about driving change? Come and join us! **Why work for Baxi?** Baxi is a heritage heating and hot water solutions provider with big ambitions to change the way we think about and use energy. We’re...
-
Cdm Advisor X 3
1 month ago
Warwick, United Kingdom National Grid Full time**CDM Advisor x 3 - High Voltage Construction Projects**: - Location: Warwick, GB, CV34 6DA GB- Division: Commercial and Portfolio - Cyber & Optel- Job Type: - Requisition Number: 52576- Department: Electricity Transmission - Operations- Job Function: EngineeringIf you're passionate about creating a safe and collaborative construction environment, unlock...
-
Automotive Technical Support Advisor
2 days ago
Warwick, Warwickshire, United Kingdom Apex Resource Management Full timeAutomotive Technical Support Advisor Location: Warwick Salary: (To be discussed on application) Permanent Our client is a global organisation with a vision to create a clean and energy-efficient future by delivering innovative and sustainable mobility solutions for the automotive market who are looking for an Automotive Technical Support Advisor to join...
-
Private Client Insurance Advisor
1 month ago
Warwick, United Kingdom NJR Recruitment Full time**Location** **Salary** **Posted on** **Reference** **Benefits** Warwick £24000 - £32000 20/02/2023 NJR13521 Plus Bonus and Benefits DESCRIPTION Are you a customer-focused insurance professional with fantastic experience and knowledge of the Private Client sector? If so, a great role has become available for a Private Client Insurance Advisor to join a...