Temporary Customer Carecall Officer
2 days ago
Client Details
This organisation is a mid-sized charity committed to providing unparalleled service to its customers. As an integral player in the not-for-profit sector, the company prioritises both the welfare of its customers and the development of its employees.
Description
As a Temporary Customer Carecall Officer you will be:
Manage incoming calls and customer service enquiries.
Identify and assess customer's needs to achieve satisfaction.
Provide accurate information using the right methods/tools.
Attending to a person in their own home, who has had a fall, and using specialist lifting equipment to help them up.
Working with Police, Ambulance Crews and Social Services as well as internal departments and your colleagues.Profile
A successful Temporary Customer Carecall officer should have:
Proven customer support experience or experience as a client service representative.
Strong phone handling skills and active listening abilities.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
The ability to multi-task, prioritise, and manage time effectively.
Will hold a full UK driving licence (essential) but don't need access to your own car
Be fully flexible (5 out of the 7 days) in the week as there are different shift patterns early (6.00am-16:00pm), late (13:00pm-10.00pm) and nights (10:00pm-6:00am) on a rational basis*Please note employment is subject to a satisfactory DBS check*
*Please note this role is a full time, office based role*
Job Offer
In return, our client can offer:
Competitive salary
Immediate start date
Temp to perm opportunity
Great career opportunities
Convenient location in Stockport.
Professional development opportunities.
*Please note for this role you will need to hold a full UK driving license
-
Temporary Customer Carecall Officer
4 weeks ago
Stockport, United Kingdom CV-Library Full timeWe are seeking a Temporary Customer Carecall Officer who will provide high-quality customer service, ensuring all enquiries are dealt with promptly and efficiently. This position is based in Stockport and is crucial within our client's not-for-profit organisation's customer service department. Client Details This organisation is a mid-sized charity...
-
Carecall Team Leader
4 weeks ago
Stockport, Stockport, United Kingdom Stockport Homes Group Full timeWe are a values-driven organisation committed to achieving our mission of 'One team, transforming lives'. Our team is dedicated to providing high-quality falls response services that meet customers' needs and support them to remain living independently in their own home.The Carecall Team Leader will assist in the management of our 24/7 365 days a year...
-
Carecall Team Leader
1 month ago
Stockport, United Kingdom Stockport Homes Group Full timeWe are a values driven organisation committed to achieving our mission of ‘One team, transforming lives’.Working for us means you can make a difference to the lives of vulnerable people in Stockport every day. It’s also means you get to be part of a thriving and forward-looking Organisation that prides itself on being a great place to work.We have a...
-
Carecall Team Leader
4 weeks ago
Stockport, Stockport, United Kingdom Stockport Homes Group Full timeWe are a values-driven organisation committed to achieving our mission of 'One team, transforming lives'. Our team is dedicated to providing high-quality falls response services that meet customers' needs and support them to remain living independently in their own home.As a Carecall Team Leader, you will assist in the management of our 24/7 365 days a year...
-
Carecall Officer
2 weeks ago
Stockport, Stockport, United Kingdom Stockport Homes Group Full timeAbout the RoleWe are seeking a skilled Carecall Officer to join our team, responsible for managing a patch of 200 customers, ensuring their wellbeing and safety through regular contact and relationship building.Key Responsibilities:Answering calls and handling queries related to customer wellbeing in a professional and empathetic manner.Visiting customers in...
-
Carecall Team Leader
1 month ago
Stockport, Stockport, United Kingdom Stockport Homes Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Carecall Team Leader to join our team at Stockport Homes Group. As a key member of our organization, you will play a vital role in ensuring the delivery of high-quality services to our customers.Key ResponsibilitiesLead a team of Carecall Officers in providing exceptional customer service and...
-
Carecall Officer
2 weeks ago
Stockport, Stockport, United Kingdom Stockport Homes Group Full timeAbout the RoleWe are seeking a skilled Carecall Officer to manage a patch of 200 customers, ensuring their wellbeing and accuracy of customer records.Key ResponsibilitiesCustomer Calls: Answer calls and handle queries related to customer wellbeing, building strong relationships with customers and their families.Home Visits: Visit customers in their homes to...
-
Temporary Customer Call Handler
2 weeks ago
Stockport, United Kingdom Page Personnel Full timeWe are seeking a Temporary Customer Call Handler who will provide high-quality customer service, ensuring all enquiries are dealt with promptly and efficiently. This position is based in Stockport and is crucial within our client's not-for-profit organisation's customer service department.Client DetailsThis organisation is a mid-sized charity committed to...
-
Temporary Customer Services
5 months ago
Stockport, United Kingdom SF Group Full time**Ref code**: NZS99095414 Customer Service & Call Centre, Office Support £12 - 13 per hour Stockport, Greater Manchester, England Temporary / Interim Office Based Our client is a well known property business based in Stockport; due to an influx in work leading up to Christmas they are seeking an experieneced Customer Service / Administrator to join their...
-
Temporary Customer Service Advisor
4 weeks ago
Stockport, United Kingdom CV-Library Full timeWe are seeking a Temporary Customer Service Advisor who will provide high-quality customer service, ensuring all enquiries are dealt with promptly and efficiently. This position is based in Stockport and is crucial within our client's not-for-profit organisation's customer service department. Client Details This organisation is a mid-sized charity...
-
Temporary Customer Call Handler
2 weeks ago
Stockport, United Kingdom CV-Library Full timeWe are seeking a Temporary Customer Call Handler who will provide high-quality customer service, ensuring all enquiries are dealt with promptly and efficiently. This position is based in Stockport and is crucial within our client's not-for-profit organisation's customer service department. Client Details This organisation is a mid-sized charity...
-
Housing Officer
4 weeks ago
Stockport, Stockport, United Kingdom Castlefield Recruitment Full timeAbout The Client:Castlefield Recruitment are representing a regional Housing Association to recruit a Housing Officer in South Manchester on a temporary basis.About The Role:Responsible for new and existing tenancy sign-ups in accordance with the organisation's lettings policies and procedures.Support customers with changes to their tenancy.Take part in...
-
Temporary Customer Care Handler
5 months ago
Stockport, United Kingdom Page Personnel Full timeTemp to perm opportunity - Great career prospects **About Our Client**: Page Personnel are partnering with a well-known not for profit organisation in the Stockport area. They are now looking for an experienced Temporary Customer Care Handler to join them on a temporary basis with the opportunity of going permanent. As a Temporary Customer Care Handler you...
-
Temporary Cleaner
5 months ago
Stockport, United Kingdom F2K Limited Full timeTemporary office cleaner required for Stockport for a minimum of 5 weeks, Monday to Friday 5-7am and saturday 6-8am, cleaning experience preferred. £11.19 per hour. **Job Type**: Temporary contract **Salary**: £11.19 per hour Expected hours: 12 per week **Benefits**: - Company pension - On-site parking **Experience**: - cleaning: 1 year...
-
Temporary Receptionist
5 months ago
Stockport, United Kingdom Beechwood Cancer Care Full timeBeechwood Cancer Care is a registered charity in Stockport that provides support and counselling to patients, carers, the bereaved, and family members who are affected by cancer and other life-limiting illnesses across the North West. **The role is for 12 hours per week (mornings)** **Monday, Tuesday, and Thursday 09:00 - 13:00** The role requires...
-
Youth Justice Officer
2 weeks ago
Stockport, United Kingdom Service Care Solutions Full timeYouth Justice Officer Location: Greater Manchester (GM) Collaboration - (Manchester City Council) Contract Type: Temporary Position Pay Rate: £30 per hour Service Care Solutions is recruiting for Youth Justice Officers to join the Youth Justice Team for Manchester City Council as part of the Greater Manchester Collaboration. This role is crucial for...
-
Housing Officer
1 month ago
Stockport, United Kingdom Castlefield Recruitment Full timeHousing Officer– Housing Association – About The Client: Castlefield are currently representing a regional Housing Association to recruit a Housing Officer in South Manchester on an intial 2 month temporary basis. This will be paying £21.19 per hour via umbrella. Housing Officer – Housing Association – About The Role: Responsible for new and...
-
Office & Warehouse Administration
6 months ago
Stockport, United Kingdom Bamford Contract Services Full time**Area**: Stockport - SK4 **Rate**: £24,000K - £27,000 per annum **Hours**: 8:00am - 4:30pm Monday to Thursday and Friday 8:00am - 2:30pm Our client is seeking a reliable and organised Office Assistant to join their team in the Material Planning and Customer Service Logistics department. This is a temporary position with the potential for long-term...
-
Housing Association Officer
4 weeks ago
Stockport, Stockport, United Kingdom Castlefield Recruitment Full timeAbout The Client:Castlefield Recruitment are representing a regional Housing Association to recruit a Housing Officer in South Manchester on a temporary basis.About The Role:Responsible for new and existing tenancy sign ups in accordance with the organisation's lettings policies and proceduresSupport customers with changes to their tenancyTake part in...
-
Office Administrator
5 months ago
Stockport, United Kingdom APPLEFORDHOMES LIMITED Full time**Office Administrator** **Responsibilities**: **Manage the day-to-day operations of the office** - Answer and direct phone calls - Organize and schedule appointments - Manage and maintain all office supplies (e.g. printers, filing systems, etc.) - Maintain a clean office environment by performing general cleaning duties as assigned (e.g. vacuuming,...