ServiceNow Developer

2 weeks ago

Wolverhampton, United Kingdom OSB Group Full time

About the team:


Our ServiceNow team is a dynamic and collaborative group dedicated to improving IT operations. They are a close-knit unit that values innovation, communication, and continuous learning. They tackle complex use cases and are looking to harness the latest features and power of ServiceNow to provide great solutions to our colleagues.


Our ambition is to realise the full benefits of the ServiceNow platform, through delivery of our strategic roadmap. We are streamlining and enhancing our IT processes as we go, ensuring we stay ahead in the ever-evolving tech landscape. This is an exciting time to be part of our ServiceNow journey Join us and become a part of a forward-thinking team where your contributions truly make a difference.


About us:



The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly owned subsidiary OSBIndia.




Our philosophy:


Before you read on, we’d like you to know that we’re committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow:



What you will be doing:


As a ServiceNow Developer, you'll be a key member of the team, helping to design and implement new modules as well as troubleshoot and remediate any defects identified within the platform. You'll conduct code reviews with peers, maintain detailed documentation, and help integrate ServiceNow with other business systems.


Your responsibilities will include…


  • Develop, Test & support delivery of new ServiceNow applications, modules, and user stories within designated sprint cycles.
  • Troubleshoot and support remediation of any platform, application, or coding defects.
  • Actively engage with colleagues to support and understand new platform requirements, develop fit for purpose solutions, and help the team to maintain an accurate product backlog.
  • Conduct code reviews to maintain and ensure ongoing alignment to best practice standards in coding, integration, quality, and security.
  • Collaborate across other IT teams and business functions to ensure seamless integration of ServiceNow solutions with other systems.
  • Seek and develop solutions that support ongoing process optimisation.
  • Ensure the controlled and effective implementation of high-quality solutions into the production environment.
  • Provide technical and solution guidance to the internal team and provide advice and best practice recommendations to the ServiceNow Team Manager.
  • Support the ServiceNow platform owner in assessing new development ideas and help drive continuous improvement.



In return for your commitment:


We offer a base salary dependent on experience of between £57,000 to £67,000. Please use this link to see the fantastic benefits available at OSB:




Could you be the one?


We are looking for talented individuals who have the experience and knowledge set out below:

  • Certified ServiceNow Administrator is essential.
  • Good knowledge and experience of ITSM module is essential.
  • Qualifications in or working towards ITIL V3/V4 foundation is essential.
  • Excellent communication and stakeholder engagement skills are essential.
  • Good knowledge of ITOM module (including CMDB) is desirable.
  • Previous experience working within an AGILE framework and methodology is desirable
  • Previous experience of JavaScript is desirable
  • Previous experience of API or SOAP or Rest Integration is desirable



What to do next


If this sounds like you, please apply now


If shortlisted from your initial application we operate a personalised recruitment process.

Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.


As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector.

We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.

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INDHP

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