Manager (All Levels) - Aberdeen, Aberdeenshire

3 weeks ago

Ellon, United Kingdom German Doner Kebab Full time

Manager (All Levels) - Aberdeen, Aberdeenshire

Reports to Franchisee

Position Summary

You are the Captain of the Ship. You are responsible to ensure consistency of food standards, excellent service and maintain the cleanliness and condition of the Restaurant. You are accountable in achieving the store's sales and profit by maintaining ideal cost of all the restaurant's expenses including proper preparation of weekly roster without sacrificing the guest experience. It is your responsibility to keep your people driven and create a cheerful professional working environment that will keep our guests wanting to return to German Doner Kebab

Duties and responsibilities

Leads Operations Excellence:

  • Oversees and manages all areas of German Doner Kebab Restaurant
  • Ensures guest service exceeds company standards and strong guest satisfaction is maintained
  • Responds efficiently to guest complaints and takes appropriate action to solve the problem
  • Enforces and ensures the best quality of products possible is served
  • Organise and supervise shifts to ensure both team and guest satisfaction
  • Trains and develops team through strong, well organised training and ongoing operational feedback
  • Appraises teams' performance and provides formal feedback to keep them upbeat and productive
  • Estimate consumption, forecast requirements and maintain stock inventory to ensure product availability and minimum product wastage
  • Monitors and ensures compliance with food safety and health & safety rules and regulations
  • Control costs and minimises waste to ensure maximum profitability of the restaurant
  • Successfully promote and publicize the GDK brand
  • Nurture a positive working environment and leads by example
  • Monitor all restaurant operations and initiate corrective actions
  • To be duty manager on rotation basis (role shared with supervisors)
  • Lead all financial areas including sales growth, cost management, and profit growth
  • Takes responsibility for the business performance of the Restaurant
  • Analysing and planning restaurant sales levels and profitability
  • Organising marketing activities, such as promotional events and discount schemes
  • Preparing reports at the end of the shift / week, including team control, food control and sales
  • Creating and executing plans for sales, restaurant profit and staff development
  • Setting budgets and / or agreeing them with the franchisee
  • Coordinating the entire operation of the restaurant during scheduled shifts
  • Managing team welfare and providing them with regular feedback
  • Ensuring that all employees adhere to the company uniform standards
  • Meeting and greeting guest and organising table reservations
  • Organising and supervising the shifts of kitchen, dining and counter team
  • Maintaining high standards of quality control, hygiene, and health and safety
  • Checking stock levels and ordering supplies and ordering correct amount of supplies
  • Preparing cash drawers and providing petty cash as required
  • Helping in any area of the restaurant when circumstances dictate
  • To take a proactive role in encouraging teamwork, cooperation, harmony, productivity and a positive attitude within the working environment
  • At the end of each shift complete all necessary daily reports
  • Attend any training or meetings as and when required by German Doner Kebab or the Franchisee
  • To perform any other duties as designated by Operations Manager due to business demands
  • To take responsibility for and ensure the security of a German Doner Kebab Restaurant
  • Working with supervisors to coordinate all aspects of stock deliveries. Keep accurate records
  • To regularly collaborate with GDK and the Franchisee to ensure the monthly accounts are accurate and the receipt and administration of all deliveries are up to date
  • To administer and maintain the German Doner Kebab PMC system
  • To monitor the stock storage areas, ensuring they are secure, neat and clean at all times
  • To collaborate with the supervisors to ensure tight stock control and budgeted margins are achieved
  • To monitor with daily ordering so as to ensure that stock levels are maintained and orders are placed in a timely manner
  • To meet and greet all customers where possible and role model exceptional customer care
  • To monitor the training of restaurant staff including holding annual performance reviews
  • To lead and comply with maintaining high standards of food quality
  • To support the supervisors and colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure guest expectations are met
  • Ensure GDK team are always well groomed and smart ready for work
  • At all times promote and follow legal responsibilities and requirements associated with the business
  • Maintain a local authority food safety certificate i.e. scores on the doors 5 stars. Check all areas of the restaurant to ensure compliance with the EHO and fire safety officers
  • Have a good working knowledge of all equipment and efficiently takes care of preventative maintenance.

Business Relationships within the restaurant

  • Team members and Supervisors
  • Store Management Team
  • Guest / Uber drivers
  • GDK personnel
  • Store Franchisee

Qualifications

A qualified candidate for the position of a Restaurant Manager should have outstanding interactive and communication skills

and also possess the enthusiasm to work with colleague and staff as a team player. In addition to these, the following

qualities, skills, knowledge, and abilities are most sought:

  • Proven working experience as a Restaurant Manager
  • Demonstrated experience in customer service management
  • Extensive food knowledge
  • Proficiency in English
  • Computer literacy and familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Financial management skills

  • Skilled Waste Operative

    1 month ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job DescriptionTo collect and dispose of recyclable and residual waste as presented by the property owners of Aberdeenshire, in accordance with Council policies and procedures. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the...

  • Cleaner - ABS42345

    3 weeks ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job DescriptionThere is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation. Aberdeenshire Council currently applies a Living Wage Supplement to all Council employees earning less than £12.00 per hour. This post is regulated work with...

  • Waste Operative

    1 month ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job DescriptionResponsible for the safety, security, maintenance and proper use of the public utility waste disposal and recycling facilities in accordance with the waste management licence and health and safety regulations. Physical effort is daily requirement of the post. There is a responsibility for the post holder to demonstrate a commitment to quality...

  • Skilled Road Worker

    2 months ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job DescriptionUndertake skilled operations, generally as part of a team, in the maintenance of roads, pavements and drains, and work with small plant and tools. The applicant will be required to work out with normal hours, including on stand by / call out, and will be required to take part in winter maintenance operations. Physical effort is daily...

  • Relief Home Carer

    2 months ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job DescriptionLocation: Ellon Do you have all the right skills and personal qualities that would enable you to be an effective Home Carer but think that you might need more variety in your job? You could be a Home Care Responder The ARCH Home Care Responder's provide an on-call service (including out of hours) to residents in Aberdeenshire. The main...

  • Skilled Waste Management Specialist

    5 days ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job SummaryAberdeenshire Council is seeking a highly skilled Street Cleansing Operative to join our team. As a key member of our Environmental Services team, you will be responsible for maintaining the cleanliness and tidiness of our streets and public areas.Main ResponsibilitiesCarry out street sweeping and litter picking duties, ensuring our streets and...

  • Pupil Support Assistant

    11 hours ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job SummaryAberdeenshire Council is seeking a highly skilled and dedicated Pupil Support Assistant to join our team in the Ellon Cluster. As a key member of our support staff, you will play a vital role in promoting positive behaviour and providing quality support to pupils with specific needs.Key ResponsibilitiesDeliver high-quality support to pupils with...

  • Early Years Lead Practitioner

    3 weeks ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job DescriptionA vacancy has arisen for an Early Years Lead Practitioner to act as a member of the Early Learning and Childcare team, with full involvement in the work of the Early Level curriculum, and where appropriate the pre-Birth to Three Framework, helping to contribute to the care and education of children.This is a Children's Service Network (CSN)...

  • Domestic Assistant

    3 months ago

    Ellon, United Kingdom Aberdeenshire Council Full time

    Maintain high standards of cleanliness throughout the establishment and assist the care staff to provide support to individuals with personal care tasks, as required. There is also a requirement to assist with the preparation of food, serving meals and beverages. The shift pattern is 2 x 6 hour shifts per week. One weekend on one weekend off There is a...

  • Early Years Senior Practitioner

    22 hours ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job SummaryAberdeenshire Council is seeking a highly skilled and experienced Early Years Senior Practitioner to join our team as a member of the Early Learning and Childcare team. The successful candidate will be responsible for contributing to the care and education of children, with a focus on the Early Level curriculum and the pre-Birth to Three...

  • Skilled Waste Operative

    1 month ago

    Ellon, United Kingdom Aberdeenshire Council Full time

    Job Description To collect and dispose of recyclable and residual waste as presented by the property owners of Aberdeenshire, in accordance with Council policies and procedures. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the...

  • Adult Social Care Professional

    1 day ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job RoleAs a key worker, you will lead the provision of person-centred care with holistic support of individuals in a community or residential setting, promoting equality and choice for all.You will be responsible for developing, recording, implementing, and reviewing personal care and support plans in partnership with service users.This role requires...

  • Social Care Officer

    4 weeks ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job DescriptionLead, as a key worker, in the provision of person centred care with holistic support of individuals, in a community or residential setting, whilst promoting equality and choice for all. Responsible for development, recording, implementation and review of personal care and support plans in partnership with service users. This role will require...

  • Social Care Officer

    4 weeks ago

    Ellon, Aberdeenshire, United Kingdom Aberdeenshire Council Full time

    Job DescriptionLead, as a key worker, in the provision of person centred care with holistic support of individuals, in a community or residential setting, whilst promoting equality and choice for all. Responsible for development, recording, implementation and review of personal care and support plans in partnership with service users. This role will require...

  • Support Worker

    3 months ago

    Ellon, United Kingdom Digby Morgan Full time

    summary - _ ellon, scotland_ - _ £11.00 - £14.00 per hour_ - _ temporary_- specialism - social care- sub specialism - social care- reference number - PR-3770 - job details Job Advertisement: Support Practitioner **Salary**: £15-16 (Umbrella) £11-14 (P.A.Y.E) per hour Department: Ops North East, Fife + Perth + Aberdeen Location: Ellon and Cruden...

  • Construction Labourer

    3 months ago

    Ellon, United Kingdom Kenway Homes Full time

    Labourer required for full time long term position with bespoke house builder Kenway Homes This role will involve various jobs across numerous building sites throughout Aberdeen and Aberdeenshire. - Driving licence essential. - We require a keen enthusiastic individual who takes a huge amount of pride in their work. Must be able to work on their own as well...

  • Front of House Team Leader

    2 months ago

    Ellon, United Kingdom Stonegate - Bars & Venues Full time

    Front of House Team Leader - Aberdeenshire     Location- Black Dog     We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience. Can you… Support, coach and mentor your team Support the management team and work together to create and...

  • Front of House Team Leader

    2 months ago

    Ellon, United Kingdom Stonegate - Bars & Venues Full time

    Front of House Team Leader - Aberdeenshire   Location- Black Dog  We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.Can you…Support, coach and mentor your team Support the management team and work together to create and deliver your vision Ensure standards...

  • Front of House Team Leader

    2 months ago

    Ellon, United Kingdom Stonegate - Bars & Venues Full time

    Front of House Team Leader - Aberdeenshire   Location- Black Dog  We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience.Can you…Support, coach and mentor your team Support the management team and work together to create and deliver your vision Ensure standards...

  • Front of House Team Leader

    2 weeks ago

    Ellon, United Kingdom Stonegate - Proper Pubs Full time

    Front of House Team Leader - Aberdeenshire Location- Black Dog We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience. Can you Support, coach and mentor your team Support the management team and work together to create and deliver your vision Ensure...