Account Manager

4 weeks ago


Watford, United Kingdom Interaction Recruitment Full time
My client, a thriving FMCG company, is seeking an Account Manager to join their Watford office.
Responsibilities:
· Oversee all account management activities for a diverse range of customers.
· Handle customer sales ledgers and address overdue debt inquiries.
· Serve as a key contact for customers, cultivating close relationships and networks.
· Strive to meet monthly targets and KPIs.
· Establish and maintain rapport with new and existing clients, ensuring they receive professional yet personable service.
· Act as the primary point of contact for your clients/customers.
· Answer inbound calls and resolve customer queries.
· Manage a high volume of email correspondence.
· Perform general administrative tasks.
· Advocate for customers to ensure the company understands their key requirements.
· Identify and pursue new business opportunities.
· Ensure profitability by setting accurate product prices for customer orders and managing pricing for product changes.
Skills and Experience:
· Excellent telephone manner and strong communication skills.
· Strong organizational and analytical abilities, with the capacity to multi-task and prioritize workloads.
· Self-motivated with the ability to work independently.
· Effective time management skills and ability to meet tight deadlines.
· Strong written communication skills and keen attention to detail.
· Proven ability to plan and execute business development strategies.
· Demonstrated success in achieving sales targets.
· Proficient verbal and written communication skills.
· Reliable organizational skills, attention to detail, and solid IT and numerical proficiency.
· Capability to work both independently and as part of a team.
Benefits:
· Pension
· Bonus scheme
· Team incentives/ days out
· Hybrid

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