Rental Customer Advisor

2 weeks ago


York, United Kingdom Arnold Clark Full time
Salary: £11.75 per hour plus benefits

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.nType of work: TempnLocation: YorknAbout the rolenWe’re looking for temporary summer cover for organised and enthusiastic Rental Customer Advisors to join our York Car & Van Rental branch.nHoursn45 hours per week including alternative weekends.nAbout the rolenAs part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us.nThe ideal candidate for this varied role will be flexible, organised and committed to always providing a high standard of customer service.nDay-to-day dutiesnDelivering a consistently excellent level of customer care, both face-to-face and on the telephone.nUsing your brilliant communication and organisational skills to ensure your branch’s task list is actioned.nHandling customer complaints and queries.nMonitoring and controlling expenditure.nRunning daily reports and ensuring they’re acted on.nHelping to promote the branch and keeping customer experience core to your focus.nOccasionally covering at other branches when needed.nEssential skillsnA full UK driving licencenStrong administrative skillsnDemonstrable ability to work effectively as part of a teamnGood communication skillsnThe flexibility to work shifts on a rota basis, seven days per week, and cover other branchesnNice to have (but not essential)nPrevious experience of working in the rental industrynTo find out more about Life at Arnold Clark, visit our website.nEmployment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.nLinkedInnFacebooknXnBenefitsnEvery Arnold Clark employee is entitled to a wide range of benefits, including:nDiscount on new and used vehiclesnContributory pension schemenPrivate medical insurancenLife assurance

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