Telephony Support Specialist

2 weeks ago


North Yorkshire, United Kingdom Hunter Selection Full time
Telephony Support Specialist - Fully Remote - £400-£450 per day - 3 month contract
I am seeking a Telephony Support Specialist to work on primariliy Avaya kit for a large, well-regarded FTSE250 client. This role is fully remote, but may require travel to site from time to time.
The successful Telephony Support Specialist will have the following duties:
Working extensively with Avaya handsets and VoIP telephony
Creating new user login IDs, phone extensions and new user groups
Adhering to telephony security principles
Creation of group voicemails
Remote and on site to facilitate upgrades, installs, and programming changes
Managing 3rd party service providersYou will also have the following skills and attributes:
Strong customer facing, communication and people skills
Excellent analytical and problem-solving skills
Ability to liaise with service providers and work within agreed SLAs
Ability to apply principles of Data Governance and provide Technical Risk AssessmentsThis is an excellent opportunity for the right Telephony Support Specialst to work in a growing business at a key time in their development. This is an initial 3 month assignment with the strong possibility of extension.
Please apply now to avoid disappointment as this is an urgent role
If you are interested in this position please click 'apply'.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

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