Assistant Manager

4 weeks ago

Dartford, United Kingdom Big Padlock Full time
Join Our Team as an Assistant Store Manager at Big Padlock Self Storage, Dartford
Are you energetic, sales-driven, and ready to make an impact? Big Padlock Self Storage is on the lookout for a dynamic Assistant Manager to support our Dartford store. You’ll be pivotal in driving business growth and providing exceptional customer service. If you’re enthusiastic, target-oriented, and eager to learn, we want you on our team
Assistant Manager - What We’re Looking For:
The perfect candidate will bring experience from the retail or customer service industry, or a background in sales. Confidence and a willingness to learn are key, as you’ll be involved in every aspect of the business. You’ll thrive in meeting sales targets and aim to exceed expectations, equipped with computer skills and a collaborative spirit.
Assistant Manager - Why Big Padlock?
Comprehensive training provided
Opportunities for personal and professional growth
A supportive and dynamic work environment
Assistant Manager - Your Profile:
Experience managing customers and delivering exceptional service
Proven ability to excel in a fast-paced, demanding environment with minimal supervision
Self-driven, passionate, and committed to surpassing expectations
Excellent communication skills
Some experience in sales or customer service roles
Ability to meet and exceed sales and revenue targets
Willingness to work every other Saturday (with a day off during the week)
Assistant Manager - Sales and Customer Service:
Convert prospects into satisfied storage customers
Promote and sell add-on products, merchandise and insurance
Provide comprehensive assistance and advice to all customers in-person, over the phone, and via email
Ensure customer enquiries are logged and followed up promptly
Maintain security awareness among customers
Handle customer requests professionally with a focus on excellent service
Assistant Manager - Store Presentation:
Maintain high standards of cleanliness and presentation in all store areas
Present packaging materials attractively to boost sales and enhance the retail area
Ensure company equipment is well-maintained and report any issues promptly
Undertake minor repairs as needed and report maintenance requirements through appropriate channels
Present a smart and professional image at all times
Assistant Manager - Competencies:
Superior communication skills
Strong sales abilities
Target-driven with a relentless drive to succeed
Literate and articulate
Self-motivated with a passion for exceeding expectations
Ability to thrive in a fast-paced environment with minimal supervision
Strong decision-making, planning, and prioritization skills to achieve business results
General:
Accurate completion of company policies and procedures
Active participation in company meetings and policy development
Full implementation of Health and Safety standards within the store
Commitment to continuous performance improvement and learning
Timely and professional response to administrative and business requests
If you’re ready to bring your energy and passion to Big Padlock Self Storage, apply today and be part of a team that values excellence and customer satisfaction

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