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Restaurant Manager

4 months ago


StratfordUponAvon, United Kingdom Royal Shakespeare Company Full time

Do you have experience of running a busy waiter service restaurant? Do you enjoy providing exceptional service to customers, giving them an unforgettable experience? Are you a collaborative manager with the ability to motivate and inspire great team working?

We are looking for an experienced Restaurant Manager to be responsible for the delivery of excellent hospitality and efficient operational management of our 150 seated Rooftop Restaurant, cocktail bar and private dining room.

What will I receive:

  • Full training and personal development
  • Share of the TRONC
  • Complimentary theatre tickets
  • No split shifts
  • Consecutive days off as standard
  • No evening dinner service unless exclusive events, private dining is required
  • Reduced working hours on Sundays

Duties and responsibilities will include:

  • Maximising income through creative drink and food management and merchandising of products
  • Planning and communicating rotas to ensure optimum staffing levels
  • Working collaboratively with the set up and delivery of small events and group dining
  • Recruiting, managing, developing, and motivating staff
  • Enhancing the visitor experience through the delivery of exceptional standards of customer service
  • Maintaining awareness of market developments and industry trends and making suggestions for implementation
  • Managing stock levels proactively to ensure minimal wastage
  • Ensuring compliance with all food hygiene, associated legislative regulations and Health and Safety requirements
  • Managing all areas to ensure they are safe, clean, and suitable for all visitors

To be successful in this role you must:

  • Have proven experience of working in fast paced, high volume waiter service restaurants.
  • Experience in managing events and drinks receptions.
  • Be able to confidently manage budgets
  • Be commercially minded
  • Have great leadership and people management skills
  • Be an excellent communicator
  • Have a food safety qualification

This is a full-time permanent position, based in Stratford-upon-Avon, working shifts over 40 hours per week, 5 days out of 7, Monday through to Sunday.

Access and Inclusion   

We are committed to cultivating a diverse and inclusive workplace culture, and welcome and encourage applications from candidates of all backgrounds, identities and lived experiences.       

We offer support and resources to aid access to the application and interview process, as well as the role itself, should you be successful. To discuss in further detail, please contact - we would be delighted to talk with you. 

Application Process   

All applications should be made online using the RSC website.     

The role closes on at midnight on 23 June.

About the RSC   

The RSC strives for excellence, and values integrity, inclusion, ambition, and innovation. We act with respect, show leadership, and build resilient ways of working in all our activities.   

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy, and safe. We place great importance upon developing a diverse, highly motivated, and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.     

The Royal Shakespeare Company (no. 212481) is a registered charity.