Customer Service Administrator

4 weeks ago


Sands, United Kingdom Trinity Resource Solutions Full time
Are you looking to join a growing and exciting organisation who reward and look after their staff?
Our client are marketing leading in their field and looking for a Customer Service Administrator to join on a permanent basis.
Key Responsibilities
Manage orders across UK sites and our overseas partners
Fast accurate response to all customer queries
Ensure adherence to the segmentation process
Adhere to compliance concerning set process flows
Liaise with commercial teams on pricing, minimum order quantities and logistics
Ensure best in class information flow to customers on logistics and lead times
Manage and continually improve pricing; quotation / price files
Ensure that systems are administered consistently and accurately
Internal customer champion
Assist across the department wherever there is a need
Any other duties as reasonably requested Experience Required
GCSE or equivalent qualification in Maths and English
Experience of customer service and/or sales support
Experience of working with Microsoft products, excel, word etc

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