Administrator - Place Business Support Team

1 week ago

Yate, United Kingdom South Gloucestershire Council Full time
How you'll make a difference

Working within a friendly and established team, you will be responsible for providing efficient, responsive and high-quality administration to the Place department.


You will make a difference by ensuring that all departments ordering and invoice processes are delivered in a timely and efficient manner.


What you will be doing
  • Acting as the main point of contact for customers, you will answer enquiries and information requests. At times, this may include dealing with challenging or difficult situations and unhappy customers. If their queries aren’t easily answered, you will escalate these for resolutions. 
  • Daily, you will undertake relevant administration tasks such as raising invoices, purchase orders, chasing unpaid invoices, support in the organisation of and assist with the delivery of planning appeals, maintaining budgetary control records and the committee process.
  • It will be key for you to collect information, maintain accurate records, prepare documents and other materials using established formats, software and procedures.

What we need from you
  • It is essential that you have three GCSE passes at grade C (grade 4) including English and maths, or equivalent qualification, or relevant experience in a similar administration role.
  • Given the nature of the role, you will have strong customer service skills and the ability to interact in an effective and efficient way.
  • We require you to have a good knowledge of IT with experience of different Office packages such as Word, Excel, Outlook and Teams.
  • You will have good literacy skills including attention to detail and be confident in writing letters and providing information for reports.

 

What you need to know


The closing date for applications is 12:00am, 5th January 2025.
Interviews will be held on 16th January 2025.

 

How a career at South Gloucestershire Council is different 

 

  • As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts , including eye tests, travel, shopping and leisure activities. 
  • We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.  
  • We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance .
  • We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.  

 

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

  • We're building and shaping communities which people are proud of.  
  • We're planning for the future; building and improving the roads, railways, schools, green spaces, and houses.  
  • We’re providing essential services across our communities to ensure they are safe and well maintained.  

 

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.    

 

We’re making a difference, be part of it    

 

To view the full job description, please click this link: Administrator - Place Business Support Team - Job Description

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