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Director of Operations

4 months ago


Matlock, United Kingdom Circle Health Group Full time

Overview Director of Operations

The Bishops Wood Hospital

37.5 Hours & Permanent

Competitive salary plus benefits

The Bishops Wood Hospital in Middlesex is part of Circle Health Group, Britain’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group is proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.

We have an opportunity for a Director of Operations to join their team of staff in the Senior Management Team.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants Should Meet The Following Criteria

  • Educated to degree level or postgraduate leadership and management qualification.
  • Sound financial skills to be able to read and interpret financial data.
  • Experience in Analysis, reporting and proposal development for capital assets and infrastructure investment.
  • Experience in commercial contract management including property, funders of healthcare, NHS standard contracts.
  • Knowledge of the service sector and the systems and processes used for revenue management and collection, debtors management.
  • Proven ability in driving efficiency/ optimisation activities (utilisation, cost saving etc.), Telephony and IT network systems oversight.
  • Proficient in the use of Microsoft Office packages (Word, Excel, PowerPoint, Outlook)
  • Knowledge of regulatory requirements within hospital management
  • Experience in recruitment, selection and development of staff- team comprises c. 50 FTEs including mid level managers and leads as part of this team.
  • At least two years’ experience in a healthcare setting and in a similar role advantageous

Duties Of This Role Include

  • Responsible for ensuring the efficient delivery of support services within the hospital, providing leadership for the effective management of all non-clinical functions.
  • As a member of the Senior Management Team, the Director of Operations Manager works with the Executive Director and Director of Clinical Services, to create and deliver the strategic, operational and business development plan for the hospital.
  • Work as part of the Senior Management Team and any relevant departments to maximise patient activity and increase revenue.
  • Help identify business development opportunities such as new services and development of existing services.
  • Contribute to the hospital’s business plan and support the managers and leads of departments responsible for to formulate departmental plans and objectives.
  • Ensure delivery of NHS activity according to RTT 18 week protocols

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non-contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities

…and much more

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless , compassionate , committed , collaborative , brave , agile , tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy:

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