Enrollment and Claims Officer

3 weeks ago

London, United Kingdom Corndel Full time

Job Description

Role: Enrolment & Claims Officer

Working Hours: Full time

Salary: Up to £27,000

Package: Pension, Unlimited leave, Flexible working

Location: Remote working

Reporting to: Head of Compliance

Starting: ASAP

About Corndel:

Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning.

Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture.

Role & Responsibilities

  • Follow funding rules to determine learner eligibility;
  • Create, and meet, the specific schedule of activities for Corndel to be compliant within funding rules and business timelines;
  • Process programme starts and registrations, liaising with potential learners and Corndel Sales and Operations Teams to gather and review information within specified timescales;
  • Effectively communicate compliance requirements and decisions to key stakeholders, ensuring information is passed to the right people at the right time in the process;
  • Follow funding requirements and input learner data into Management Information Systems efficiently and accurately;
  • Ensure all information and data for business processes and claims is uploaded on time, accurately, and in line with funding guidance and Corndel priorities;
  • Maintain expert knowledge regarding the use and storage of learner and funding data;
  • Provide support and guidance to Curriculum and Operational staff on funding rules and claim requirements.

Person Specification:

Personality and Attitude

  • A can-do, and upbeat, attitude to work, colleagues and clients;
  • A self-starter and self-manager who is able to get things done;
  • An inquisitive mind, an ability to seek out the required information, and problem solve;
  • Solutions driven with detailed attention to outcomes and the inputs needed to secure them;
  • Integrity and standards that mirror those of Corndel – where people and success matter;
  • The ability to prioritise, plan for contingencies, adapt to changes at short notice and deliver;
  • Self-motivated, with the ability to work alone, or as part of the wider team;
  • A passion for continued professional, and personal, development;
  • A person who wants to make a difference.

Skills

  • Highly organised, has an ability to prioritise, and can work at speed;
  • A good communicator who can explain things clearly and presents information in a simple and coherent way;
  • A completer, who is thorough and accurate and has ‘a get things right first’ approach;
  • The ability to analyse and present complex information and processes in meaningful terms to different audiences;
  • Proven ability to set, and meet, deadlines in a calm and efficient way;
  • Able to use judgement and escalate issues as, and when, required.

Knowledge and experience

  • A confident user of IT with a willingness, and aptitude, to learn a new system;
  • Experience of working within a regulated environment is desirable;
  • Experience of working in a fast-paced environment;
  • Understanding of the role, and the purpose of an enrolment and claims function.

Why join Corndel?

  • We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve.
  • We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role.
  • We're a leader in our field, with quality and excellence at the heart of what we do.

As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.

As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.

If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.

Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including Enhanced DBS Disclosure and a Barred List Check.

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