Change Manager – Jaguar Land Rover

4 weeks ago

Nationwide, United Kingdom MSX International Limited Full time
Change Manager – Jaguar Land Rover
40 Hours per week
Up to £50,000
Remote, with occasional travel
Are you an automotive professional with experience in leading and implementing change?
MSX International has the job for you
MSX International is looking for an automotive professional with experience of retailer service processes to recruit for a Change Manager role supporting support the roll out of an Aftersales system across various international markets of our partner, a leader in the luxury automotive industry.
The Role
As a Change Manager you will be part of the Global Customer Service team and will lead a project which supports the implementation and ongoing development of our partner’s Aftersales strategy. This role involves a customer-first approach and using your understanding of retailer service processes to create and execute a plan that consistently delivers on our partner’s brief. You will be responsible for the operational change required to deliver this new service capability, working cross-functionally to ensure not only system changes are embedded but also process, people and data changes are achieved.
As part of this role, the Aftersales Change Manager will:
* Collaborate with various Aftersales programme owners and local markets to create a roll out plan, from pilot to full deployment
* Analyse various data sources required for the successful roll out of the programmes
* Initiate deployment of Customer Clock which allows a complete view of the client’s service experience
* Effectively utilise change management methodologies to support engagement, considering that the platform is supplementary and does not replace existing infrastructure
* Recognise blockers to participation, create viable business solutions to overcome these and onboard all current non-participants
* Design a metrics suite to measure the successful integration of programmes at retailer level, to include adherence to any process changes and overall improvement of retailer efficiency and customer satisfaction
* Ensure Retailer/Internal User access to various retailer portals via successful process deployment
* Designing and validating communications to adopt any additional functionality within the Retailer systems
* Fully prepare all markets for the launch of the customer centric Aftersales solutions
* Ability to develop and create user guidance in support of the change management project
* Comfortable working with the technical development team and business team, continuing development of the solution in parallel to market rollout.
About you
This is an excellent opportunity for an individual who has a strong retailer background, with experience in leading and implementing change.
Our ideal candidate will have:
* Deep knowledge of automotive retailer service processes
* Experience of leading and implementing change
* Strong communication skills both written and spoken
* Excellent stakeholder management skills with abilities to influence at all levels
* A collaborative approach to achievement
* An ability to understand the vision and how to deliver it
* Experience of delivering far reaching projects, with a variety of stakeholders is desirable but not essential
What’s in it for you?
When you join our team, you become part of the MSX International family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry.
At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.
In joining MSX, you can enjoy:
* Company car
* Laptop
* Travel expenses
* 25 days annual leave entitlement (plus bank holidays)
* Company contributory pension plan
* Cashback healthcare scheme
* Life Assurance
* Car Salary Exchange Scheme
Working pattern and location
-40 Hours per week
-Permanent
-Monday – Friday
Location – Remote
Travel: there will be occasional overnight stays for short periods of time and visits to the office when required by the business

  • Land Surveyor

    1 month ago

    Nationwide, United Kingdom Ventus International Full time

    Ventus is working with a leading offshore wind developer to appoint a qualified, energetic Land Surveyor to take a supporting role in developing out their pipeline of projects. Principal Responsibilities * Manage and support the projects external land agent to negotiate and secure full land rights for the onshore infrastructure associated with...

  • Land Surveyor

    2 weeks ago

    Nationwide, United Kingdom Ventus International Full time

    Ventus is working with a leading offshore wind developer to appoint a qualified, energetic Land Surveyor to take a supporting role in developing out their pipeline of projects.Principal Responsibilities * Manage and support the projects external land agent to negotiate and secure full land rights for the onshore infrastructure associated with offshore...

  • Land Acquisition Specialist

    2 weeks ago

    Nationwide, United Kingdom Ventus International Full time

    Company OverviewVentus International is a prominent player in the offshore wind sector, dedicated to advancing sustainable energy solutions.Position SummaryWe are seeking a qualified and motivated Land Surveyor to play a pivotal role in the progression of our project pipeline.Key Responsibilities1. Collaborate with external land agents to negotiate and...

  • Land Acquisition Specialist

    5 days ago

    Nationwide, United Kingdom Ventus International Full time

    Company OverviewVentus International is a prominent player in the offshore wind sector, dedicated to advancing sustainable energy solutions.Position SummaryWe are seeking a qualified and motivated Land Surveyor to play a pivotal role in the progression of our project pipeline.Key Responsibilities1. Collaborate with external land agents to negotiate and...

  • Land Acquisition Specialist

    2 months ago

    Nationwide, United Kingdom McLaren Resourcing Full time

    Remote work for Land Acquisition Specialist based in the North of England Duties of the Role: * Develop and maintain strong relationships with farmers and landowners, understanding their needs and concerns. * Conduct cold calls and outreach to potential landowners to identify opportunities for solar and battery project development. * Persuasively...

  • Land Acquisition Specialist

    2 months ago

    Nationwide, United Kingdom McLaren Resourcing Full time

    Remote work for Land Acquisition Specialist based in the North of EnglandDuties of the Role: * Develop and maintain strong relationships with farmers and landowners, understanding their needs and concerns. * Conduct cold calls and outreach to potential landowners to identify opportunities for solar and battery project development. * Persuasively present the...

  • Technical Delivery

    6 days ago

    Nationwide, United Kingdom Proactive Appointments Full time

    Job DescriptionJob Title: Technical Delivery & Change ManagerJob Type: PermanentLocation: Remote working + visits to client sites/data centresSalary: £55,000 - £60,000 + Company BonusAbout the Role:We are seeking a highly skilled Technical Delivery & Change Manager to join our team at Proactive Appointments. As a key member of our PMO team, you will work...

  • Technical Delivery

    6 days ago

    Nationwide, United Kingdom Proactive Appointments Full time

    Job DescriptionJob Title: Technical Delivery & Change ManagerJob Type: PermanentLocation: Remote working + visits to client sites/data centresSalary: £55,000 - £60,000 + Company BonusAbout the Role:We are seeking a highly skilled Technical Delivery & Change Manager to join our team at Proactive Appointments. As a key member of our PMO team, you will work...

  • Assistant Project Manager

    2 days ago

    Nationwide, United Kingdom NetZero Full time

    The Associate Project Manager (APM) will work at our front line, supporting a variety of development and consenting workstreams for onshore wind projects, leading on assigned work packages, and developing their skills across a varied and innovative portfolio of work. • Provide direct support to the Project Managers to deliver project workstreams in line...

  • Geospatial Analyst for Offshore Projects

    2 weeks ago

    Nationwide, United Kingdom Ventus International Full time

    Company OverviewVentus International is a prominent player in the renewable energy sector, focusing on the development of offshore wind projects.Position SummaryWe are seeking a qualified and motivated Land Surveyor to support our expanding portfolio of offshore wind initiatives. This role is essential in facilitating the acquisition of land rights necessary...

  • Geospatial Analyst for Offshore Projects

    5 days ago

    Nationwide, United Kingdom Ventus International Full time

    Company OverviewVentus International is a prominent player in the renewable energy sector, focusing on the development of offshore wind projects.Position SummaryWe are seeking a qualified and motivated Land Surveyor to support our expanding portfolio of offshore wind initiatives. This role is essential in facilitating the acquisition of land rights necessary...

  • Contracts Manager

    1 month ago

    Nationwide, United Kingdom LAND & WATER SERVICES LTD Full time

    As a niche and highly specialised Marine civil contractor, our business offers a unique service to our client base which sits across both the Public and Private Sectors, including high net worth individuals. Typically operating as a Principal Contractor, we deliver design & build projects up to £20M in value across multiple Frameworks and Competitively won...

  • DevOps Engineer

    2 days ago

    Nationwide, United Kingdom Develop Full time

    Azure DevOps Engineer £70,000 Remote Our client are currently looking for a DevOps Engineer to join their team. You will be pivotal in delivering the tools and infrastructure our technical teams rely on for their operations. You will be responsible for contributing to the design, development, and maintenance of automated processes to streamline software...

  • Geospatial Analyst for Offshore Projects

    2 weeks ago

    Nationwide, United Kingdom Ventus International Full time

    Company OverviewVentus International is collaborating with a prominent offshore wind energy developer to recruit a skilled and motivated Land Surveyor to play a vital role in advancing their project portfolio.Key Responsibilities• Oversee and assist the external land representative in negotiating and securing comprehensive land rights necessary for the...

  • Geospatial Analyst for Offshore Projects

    5 days ago

    Nationwide, United Kingdom Ventus International Full time

    Company OverviewVentus International is collaborating with a prominent offshore wind energy developer to recruit a skilled and motivated Land Surveyor to play a vital role in advancing their project portfolio.Key Responsibilities• Oversee and assist the external land representative in negotiating and securing comprehensive land rights necessary for the...

  • DevOps Engineer

    3 hours ago

    Nationwide, United Kingdom Develop Full time

    Azure DevOps Engineer£70,000RemoteOur client are currently looking for a DevOps Engineer to join their team. You will be pivotal in delivering the tools and infrastructure our technical teams rely on for their operations. You will be responsible for contributing to the design, development, and maintenance of automated processes to streamline software...

  • Principal Surveyor

    2 weeks ago

    Nationwide, United Kingdom Macallam Resourcing Full time

    PRINCIPAL LAND SURVEYOR – ESTATES SURVEYINGMRICS QUALIFIED, ENERGY AND LAND ESTATES CONSULTINGExcellent Salary to £100,000 ( incorporating Bonus, Car, Pension, Flexible benefits)North England or ScotlandAs we move to a decarbonised energy future, there are exciting opportunities to help landowners and developers navigate the commercial and regulatory...

  • Solutions Architect

    1 month ago

    Nationwide, United Kingdom ea Change Group Ltd Full time

    Job Title: Solutions Architect (12-Month Contract) - Fully RemoteDay rate: £575pd - £625pd Inside IR35Location: Remote (UK-based)Contract Duration: 12-Months (Full-time)About the Role:A leading UK-based bank is seeking a highly skilled and committed Solutions Architect for a 12-month fully remote contract role. This is an excellent opportunity to...

  • Cloud Infrastructure Engineer

    2 days ago

    Nationwide, United Kingdom Develop Full time

    About the RoleWe are seeking a highly skilled Cloud Infrastructure Engineer to join our team at Develop. As a key member of our infrastructure team, you will be responsible for designing, developing, and maintaining automated processes to streamline software delivery, enhance system reliability, and improve operational efficiency.Key ResponsibilitiesCloud...

  • Cloud Infrastructure Engineer

    1 day ago

    Nationwide, United Kingdom Develop Full time

    About the RoleWe are seeking a highly skilled Cloud Infrastructure Engineer to join our team at Develop. As a key member of our infrastructure team, you will be responsible for designing, developing, and maintaining automated processes to streamline software delivery, enhance system reliability, and improve operational efficiency.Key ResponsibilitiesCloud...