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Funeral Service Arranger

2 months ago

Maidenhead, United Kingdom Dignity Plc Full time
Funeral Service Arranger
Monday to Friday, 9am - 5pm
Location: F.G Pymm & Son, Maidenhead
Salary: £25,034.09 per annum (£12.56 per hour)
Join us in ensuring every goodbye is dignified and meaningful.
#WorkingWithDignity #DignifiedCareers
Our Funeral Service Arranger’s, based at our F.G Pymm and Sons Brand, are the welcoming presence representing our branches across the Maidenhead area. They extend a warm hand to those facing loss, offering support during what may be one of life's toughest moments.
This meaningful opportunity calls for individuals who can seamlessly blend empathy, resilience, care, and professionalism, embodying the renowned standards that define us
Here is what a typical day could look like for you:
Working closely with our clients to arrange funerals, planning every personalised detail and offering the full range of services and products that fully address the needs of our clients.
Communicating regularly with clients through all avenues be it email, face-to-face and telephone.
Making sure that any deceased at our branch are regularly attended to and are respectfully presented for client visits.
Preparing in advance for any client visits, ensuring that those wishing to spend time with their loved ones are offered a warm and appropriate welcome and level of support.
Accurately managing administrative duties, communicating with stakeholders effectively and providing a high attention to detail.
Willingness to train in Funeral Plan Consulting and once qualified, support families create their bespoke funeral plans.
We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area when required based on operational needs. This role will suit someone who:
Exceptional communication and administrative abilities, coupled with meticulous attention to detail, to ensure strict adherence to regulatory policies and procedures.
Emotionally intelligent, taking pride in providing supportive customer care under sensitive circumstances.
Reliable, well-presented and aims for high standards in their job role.
Enjoys being a part of their community.
Committed to building relationships and has a passion for customer service.What we provide to you:
Annual salary of £25,034.09.
22-25 Days Holiday + Bank Holidays.
Pension Scheme.
Life Assurance X2.