Current jobs related to Service Desk Technician - Barnsley - Legal & General

  • Service Desk Coordinator

    2 days ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorThis role is an exciting opportunity to join our team at Sussex Police as a Service Desk Coordinator. As a Service Desk Coordinator, you will be responsible for delivering a comprehensive service, recording and responding to customer queries via multiple routes, and ensuring all incidents, challenges, and service requests...

  • Service Desk Coordinator

    1 week ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our Reception and Service Desk team at Sussex Police. As a Service Desk Coordinator, you will be responsible for providing exceptional customer service to visitors, contractors, and staff, while also managing the day-to-day operations of the Service Desk.Key...

  • Service Desk Coordinator

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorJoin Sussex Police as a Service Desk Coordinator and be part of a team that provides exceptional customer service to our stakeholders. As a Service Desk Coordinator, you will be the first point of contact for customers, responding to their queries and resolving their issues in a timely and professional manner.Key...

  • Service Desk Coordinator

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorJoin Sussex Police as a Service Desk Coordinator and be part of a team that provides exceptional customer service to our stakeholders. As a Service Desk Coordinator, you will be the first point of contact for customers, responding to their queries and resolving their issues in a timely and professional manner.Key...

  • Service Desk Coordinator

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our Service Desk team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external customers, resolving issues and queries in a timely and professional manner.Key...

  • Service Desk Coordinator

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our Service Desk team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external customers, resolving issues and queries in a timely and professional manner.Key...

  • Service Desk Coordinator

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorJoin Sussex Police as a Service Desk Coordinator and be part of a team that makes a real difference in the community.About the RoleWe are seeking a customer-focused individual to work as part of a small but busy team across our Reception and Service Desk teams. The successful candidate will require excellent communication...

  • Service Desk Coordinator

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorJoin Sussex Police as a Service Desk Coordinator and be part of a team that makes a real difference in the community.About the RoleWe are seeking a customer-focused individual to work as part of a small but busy team across our Reception and Service Desk teams. The successful candidate will require excellent communication...

  • Service Desk Coordinator

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorThis role is an exciting opportunity to join the Estates and Facilities Department at Sussex Police, working as part of a small but busy team across our Reception and Service Desk teams.Key Responsibilities:Deliver a comprehensive service recording and responding to customer queries via multiple routes (email, phone or in...

  • Service Desk Coordinator

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorThis role is an exciting opportunity to join the Estates and Facilities Department at Sussex Police, working as part of a small but busy team across our Reception and Service Desk teams.Key Responsibilities:Deliver a comprehensive service recording and responding to customer queries via multiple routes (email, phone or in...

  • Service Desk Coordinator

    6 days ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job SummaryThis role is an exciting opportunity to join the Estates and Facilities Department at Sussex Police as a Service Desk Coordinator. As a key member of the team, you will be responsible for delivering a comprehensive service, recording and responding to customer queries via multiple routes, and ensuring all incidents, challenges, and service...

  • Service Desk Coordinator

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external customers, resolving issues and queries in a timely and professional manner.Key Responsibilities:Provide...

  • Service Desk Coordinator

    4 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external customers, resolving issues and queries in a timely and professional manner.Key Responsibilities:Provide...

  • Service Desk Coordinator

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external stakeholders, ensuring that all queries and requests are resolved efficiently and effectively.Key...

  • Service Desk Coordinator

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job Title: Service Desk CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Service Desk Coordinator. This role will be responsible for providing exceptional customer service to our internal and external stakeholders, ensuring that all queries and requests are resolved efficiently and effectively.Key...

  • Service Desk Coordinator

    1 week ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job SummaryThis role is an exciting opportunity to join the Estates and Facilities Department at Sussex Police as a Service Desk Coordinator. As a key member of the team, you will be responsible for delivering a comprehensive service, recording and responding to customer queries via multiple routes, and ensuring all incidents, challenges, and service...

  • Service Desk Coordinator

    2 weeks ago

    Barnsley, Barnsley, United Kingdom Sussex Police Full time

    Job DescriptionThis role is an exciting opportunity to join the Estates and Facilities Department at Sussex Police as a Service Desk Coordinator. As a key member of the team, you will be responsible for providing exceptional customer service to visitors, contractors, and staff, ensuring a smooth and efficient experience for all.The successful candidate will...

  • Service Technician

    2 weeks ago

    Barnsley, Barnsley, United Kingdom Pentagon Motor Group Full time

    About the RoleWe are seeking a highly skilled Service Technician to join our team at Pentagon Motor Group. As a Service Technician, you will be responsible for servicing and repairing vehicles in a safe and economical manner, employing your skills and knowledge as required.Key ResponsibilitiesObserve, recognize, and report on vehicle or component defects or...

  • Service Technician

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Pentagon Motor Group Full time

    About the RoleWe are seeking a highly skilled Service Technician to join our team at Pentagon Motor Group. As a Service Technician, you will be responsible for servicing and repairing vehicles in a safe and economical manner, employing your skills and knowledge as required.Key ResponsibilitiesObserve, recognize, and report on vehicle or component defects or...

  • Service Technician

    3 weeks ago

    Barnsley, Barnsley, United Kingdom Pentagon Motor Group Full time

    About the RoleWe are seeking a highly skilled Service Technician to join our team at Pentagon Motor Group. As a Service Technician, you will be responsible for servicing and repairing vehicles in a safe and economical manner, employing your skills and knowledge as required.Key ResponsibilitiesObserve, recognize, and report on vehicle or component defects or...

Service Desk Technician

3 months ago

Barnsley, United Kingdom Legal & General Full time
Company Description

Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK's number one individual life insurer, and also provide Group Protection products for employers - all helping people to plan for the unexpected. We support home buying through our Mortgage Club - the UK's largest - and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers.

Job Description

We have an exciting opportunity for a Service Desk Technician to join us in Barnsley

You'll provide 1st/2nd line support as part of our IT Service Desk, in addition to maintaining our systems, software and infrastructure functions to ensure a professional and efficient service is delivered. You'll also provide support to both onsite staff and offsite users via remote access tools and 1st line support to client facing portals.

If you're looking for a role with tons of learning opportunities then this could be the ideal next move for you What you'll be doing:
  • Performing 1st/2nd line support and escalating to 3rd line support where necessary, and working effectively as part of a Service Desk team
  • Prioritising incoming requests via the ticketing system, categorising and logging issues accordingly. Ensuring Service Level Agreements (SLA's) are met, and tickets are completed within target
  • Actively troubleshooting problems/issues to provide end user resolution
  • Demonstrating excellent customer service skills when assisting users in a professional and approachable manner and being able to empathise with user issues
  • Supporting IT services within the business and across multiple remote worker locations
  • Providing support to the wider IT & Change team for ongoing IT initiatives and projects
Qualifications

Who we're looking for:
  • Some general technology knowledge in areas such as Windows 10, Citrix/VDI, Microsoft O365, One Drive, SharePoint, Teams, Intune, Azure AD/Active Directory, Exchange
  • An understanding of all major elements of the IT infrastructure including networking, telephony, operating systems, application servers, firewalls, and mobile devices
  • 1st & 2nd Line Service Desk experience would be useful
  • Excellent customer service skills, the ability to build rapport and sympathise with end users
  • You'll also be adept in managing multiple concurrent streams of work, managing all within time and resource constraints
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
  • Generous pension contribution
  • Life assurance
  • Private medical insurance (permanent employees only)
  • At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
  • Competitive family leave
  • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
  • There are the many discounts we offer - both for our own products and at a range of high street stores and online
  • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information

Legal & General is a leading financial services group and major global investor, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.

We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.

If you join us, you'll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

If you're open to find out more, we'd love to hear from you.
"videos":{"title":"Videos To Watch","urls":("