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Wholesale Sales Coordinator
4 months ago
The role has two key elements:n1. Sales Support – responsible for the proactive day to day order and stock management and sales team support via our ERP - Infor M3;n2. Sales Planning – for all our fabrics wholesale activities and/or selling tools production/coordination (i.e.: trade shows, sales tools);
Key Responsibilitiesn· Ensure timely and accurate processing of Sales Orders via M3;n· Review orders received to ensure you have all the required information before inputting the order for processing;n· Ensure all customers’ specific requirements are carried out as per customer requirements;n· Communicate anticipated product delays to the customers and Sales Team as needed;n· Resolve all order issues and respond to all order inquiries in a timely manner;n· Manage the order book (F.O.B.) ensuring it is up to date using the support of weekly and monthly reports;n· Effective Logistic Coordination with 3rd party warehouse to ensure client order is shipped out on time as well as help resolve problems related to stock, delivery and client return.n· Develop strong relationships to provide excellent Sales Admin and Support to Sales Managers, Sales Agents;n· Understand Liberty business processes for order entry and maintenance, allocation and shipping, returns, pricing, sales and Fashion and Drapery seasonality terms and Warehouse communications;n· Gain knowledge of Liberty products and continue to evolve expertise as new product lines are introduced;n· Attend and actively participate in key sales meetings and trade shows as needed;
Knowledge, Skills and Abilitiesn· The ideal candidate will have proven experience undertaking a similar role;n· Minimum understanding of the supply chain process from production order, shipping procedure to customer order fulfilment.n· Strong ERP systems experience; M3 would be an advantage;n· Wholesale experience in Fashion textiles: Fabrics, Accessories, Trims, Raw materials, Components;n· MS Office applications in particular Excel, Word, PowerPoint, Teams;n· Technical knowledge of fabric and textiles would be a plus;n· Online and Offline Trade Marketing experience would be a plus
