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Customer Service Administrator

2 months ago

Trafford Park, United Kingdom Adecco Full time
Join a thriving team at one of the leading logistics service providers in Trafford Park our client is unrivalled in their ability to connect businesses with service excellence. With their state-of-the-art facilities and dedicated team, they are committed to delivering exceptional customer experiences every day.
What you'll do:
Serve as the main point of contact for customer inquiries, providing friendly and professional support.
Handle incoming calls and email correspondence, ensuring timely and accurate responses.
Assist customers with order placement, tracking, and resolving any issues that may arise.
Collaborate with our warehouse team to ensure seamless coordination between order fulfilment and delivery.
Maintain accurate and detailed records of all customer interactions and transactions.What you'll bring:
Previous customer service and administration experience, preferably in a fast-paced environment.
Excellent communication skills, with a friendly and outgoing personality.
Strong problem-solving abilities, with the ability to think quickly on your feet.
Proficiency in Microsoft Office and experience with customer service software is a plus.
A positive attitude and the ability to remain calm under pressure.
If you have a passion for customer service and thrive in a fast-paced environment, we want to hear from you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website