Senior Credit Controller

2 weeks ago

Hounslow, United Kingdom Marc Daniels Full time
My client a market leading internationally successful organisation are seeking a Senior Credit Controller to join their established team based near Hounslow on a 7 Month FTC.
Responsibilities:
Collection of fees for all companies using various collection methods.
Work towards monthly group and individual cash targets.
Reducing any bad debt within your area.
Ability to work in multiple currencies chasing debt in various countries.
Reconciling various files and accounts.
Working with aged debtors, resolving queries
Working closely with Adjusters, Insurers and Brokers
Maintain and issue monthly statements, including uploading invoices onto various portals.
Respond to client requests for information within a specific timeframe.
Seek assistance from adjustors to resolve any outstanding issues.
Process fees and reserves
Create and maintain spreadsheets and reports to identify clients for collection.
Issuing Refunds in a timely fashion and ensuring that they are processed.
Keeping management informed of your progress, queries, or changes to
Client processes.
Keeping systems/master data updated with comments and changes to Client
Completing reports for various areas of the business. Daily, weekly & monthly.
Deputise when the Credit Control Manager is not available.Requirements:
At least 4 years experience in Credit Control, working in a fast-paced, high- volume environment.
Ability to follow set processes but also be able to "think outside the box" to resolve a query or chase a client.
Excellent work ethic with a proactive attitude.
IT literate with advanced Word and Excel skills, able to produce Pivot Tables and V-Lookups.
Managed or overseen a small team with good leadership skills.
Having worked on various accounting or bespoke systems, SAP, Oracle. And internal data management systems.
Excellent query resolution and the ability to use all systems available to resolve the queries.
Excellent reconciliation skills with the ability to obtain firm commitments for payment from the clients.
Client-focused, good at establishing and building relationships.
Experience in raising billing issues with senior staff.
Experience in organising work to ensure objectives are met.
Experience negotiating details to which both parties are willing to commit and deliver.
Able to communicate in a clear, professional, concise, and structured manner internally and with clients.
Enjoy working in a team and independently.
Ability to self-motivate and self-manage their workload.
Enjoys challenges and resolves queries with a positive attitude and personal.You will enjoy working in a supportive and friendly team environment whilst receiving a competitive package and excellent benefits. You will be required to work in the office 1 day a week where there is car parking onsite.
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