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Information Technology System Engineer

5 months ago

Loughborough, United Kingdom Hewett Recruitment | BCorp™ Full time

Are you looking to kick off your IT career or have some experience but looking to join a company that can propel you forward in your career?

Looking for an employer that can offer a great scale of progression and training to ensure you reach your maximum potential?


Our client are looking for candidates with an IT background to help provide 1st Line Support in a Manufacturing environment.

The role does require occasional travel (Full UK Driving License required) across England but you will be provided with a car allowance and travel expenses covered.


Responsibilities


• Provide first-line support to end-users via phone, email, or in-person

• Troubleshoot hardware, software, and network issues.

• Assist users with login problems and software installations.

• Coordinate with vendors and third-party service providers when necessary.

• Collaborate with other IT team members to resolve complex issues.

• Monitor system performance and troubleshoot any issues.


Skills & Experience needed


• Previous experience in IT support or a similar role is preferred.

• Strong knowledge of Windows and/or macOS operating systems.

• Basic understanding of networking concepts (TCP/IP, DNS, DHCP).

• Excellent troubleshooting skills and problem-solving abilities.


The is a hybrid remote role, with occasional travel across the UK.

Salary- £25,000 Per Annum + Car Allowance