Information Technology Technician

3 weeks ago

Loughborough, Leicestershire, United Kingdom Rainbows Hospice for Children and Young People Full time

Become an I.T Support Specialist at Rainbows Hospice for Children and Young People

Are you passionate about technology and eager to enhance your expertise in a nurturing and inclusive setting? Rainbows Hospice is seeking an I.T Support Specialist to serve as the primary technical resource for support across the organization, including retail locations and remote staff. In this position, you will manage a variety of information technology functions, from hardware installations to software troubleshooting, ensuring seamless operations and efficient digital communication.

Key Responsibilities:

  • Set up, configure, and oversee computer and network systems.
  • Diagnose and resolve software and hardware problems.
  • Offer assistance for IT-related challenges.
  • Facilitate the onboarding and offboarding of personnel.
  • Effectively utilize Microsoft Office applications.
  • Address service requests in a timely manner.
  • Discover additional responsibilities in the comprehensive Job Description.

Qualifications:

To thrive in this position, you should possess an Advanced Diploma in ICT Systems Support, comprehensive knowledge of Microsoft software, and prior experience in IT support within a sizable organization.

Employee Benefits:

  • Complimentary onsite parking.
  • Access to a range of employee benefits.
  • Life Assurance coverage.
  • Generous vacation allowance.
  • Employee Assistance Programme.
  • Occupational health services.
  • Pension plans.
  • Affordable meal options at the facility.

About Rainbows Hospice:

Rainbows Hospice serves as a crucial support network for families in the East Midlands who are navigating difficult times due to serious illnesses affecting children and young people. By joining Team Rainbows, you play a vital role in uplifting lives and delivering compassionate care to those in need.

Work Environment:

While the nature of the work can be emotionally challenging, Rainbows Hospice fosters a vibrant and supportive atmosphere. You will be part of a team committed to making a meaningful difference in the lives of families with a positive and proactive approach.

Our Commitment:

Guided by compassion, we are dedicated to transforming lives and creating lasting memories for those we assist. Join us in our mission at Rainbows Hospice for Children and Young People.

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