Care Manager

2 months ago

Tyburn, United Kingdom Four Oaks Healthcare Full time
Four Oaks Healthcare is a nurse-led provider of live-in and domiciliary care and, due to expansion, we are looking for an enthusiastic, passionate individual to join our growing team as a Domiciliary Care Manager.
As a Care Manager, you will be managing a team that provides care to people in their own homes, ensuring that exceptionally high standards of care are being provided at all times. You will initiate and implement a professional and compassionate home care service. You will also be involved in training and care/support planning within the service user’s home
Key Responsibilities:
To be the first point of contact with all involved parties including local Authorities, CQC, GP’s, Healthcare professionals and service user families and Care Staff.
Provide leadership, management, and the highest level of support to the Team, to ensure the very best outcomes in all activities carried out and that the services provided are of the highest quality.
Ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies.
Continually review and improve processes to ensure the most effective and efficient service is being delivered to our service users.
Ability to identify and recruit high-quality Carer staff and subsequently implement excellent training to ensure that our high standards are continually met.
Ensure the provision of staff training is implemented and the delivery of very high-quality care services, to vulnerable people living in their own homes, is achieved consistently.
To take ownership of quality assurance and governance through scheduled Spot Checks, Service Reviews, Internal Audits, and Annual Surveys.
Take responsibility for ensuring the emergency on-call mobile phone is covered outside normal office hours, including holding the phone as part of the on-call rota.
Ensuring relevant health and safety policies and procedures are followed at all times providing a safe working environment for staff as well as service users.
To produce and manage rotas and to carry out care calls in the event that cover cannot be found.
Ability to complete and continuously improve the Assessments, Risk Assessments and Support Plans to ensure the outcome of the client is achieved effectively and the customers’ expectations are exceeded by going the extra mile

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