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Band 4 Administrator

4 months ago


Tyburn, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their learning disabilities. All our services are provided by teams of clinical professionals and support staff who aim to provide integrated services in ways that best meet the needs of patients and their carers. You must enjoy working within a multi-disciplinary team and have the ability to relate to our service users, carers, parents and members of the public.

This is an exciting opportunity for an individual who relishes a challenge and is keen to demonstrate their skills and abilities in using their own initiative, working in a fast paced environment. A calm but proactive approach with the ability to multi-task is desirable.

The post holder will take the lead role in maintaining all aspects of a high-level administration and business support on a day to day basis ensuring efficient and effective running of all administrative and office systems within the Learning Disabilities Service. Working with managers and clinicians to support other administrative staff to ensure the smooth running of all office-based systems.

To work on own initiative, without supervision and to prioritise and manage own workload and delegate to Team Administrative Support Assistants, ensuring that service objectives and targets are met.

Plan and organise meetings with colleagues and outside agencies, use planning skills to determine the importance of meetings/events and organise them in an appropriate timescale.

To be responsible for the preparation of draft agenda’s, taking minutes/action notes, and provide other high standard service support for meetings as required ie Operational Meetings, MDT, investigations.

As and when required to be responsible for chairing and regular attendance by the team at regular administrative team meetings, ensuring minutes/notes are accurately taken and any action from those meetings are followed up.

Provision of a comprehensive word processing service using Microsoft Office packages including the typing of confidential/clinical correspondence from manuscript or audio/digital transcription.

To be responsible for the patient pathway process as per the electronic patient record system (Rio), as and when required, eg referrals, clinical coding, appointments, domiciliary visits, questionnaires, assessments/clinic lists, prescription. Notify manager/clinician of potential or real delays for a patient in the pathway particularly with regard to the RTT status.

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Main Duties

The following is a list of tasks to be undertaken under the direction of the office manager:
- To work on own initiative, without supervision and to prioritise and manage own workload and delegate to Team Administrative Support Assistants, ensuring that service objectives and targets are met.

Plan and organise meetings with colleagues and outside agencies, use planning skills to determine the importance of meetings/events and organise them in an appropriate timescale.

To be responsible for the preparation of draft agenda’s, taking minutes/action notes, and provide other high standard service support for meetings as required ie Operational Meetings, MDT, investigations.

As and when required to be responsible for chairing and regular attendance by the team at regular administrative team meetings, ensuring minutes/notes are accurately taken and any action from those meetings are followed up.

Provision of a comprehensive word processing service using Microsoft Office packages including the typing of confidential/clinical correspondence from manuscript or audio/digital transcription.

To be responsible for the patient pathway process as per the electronic patient record system (Rio), as and when required, eg referrals, clinical coding, appointments, domiciliary visits, questionnaires, assessments/clinic lists, prescription. Notify manager/clinici