Technical Services Engineer

2 weeks ago

Monmouth, United Kingdom Selwood Limited Full time
Our Business
Siltbuster Ltd is the UK’s leading responsive wastewater treatment company, serving an extensive range of clients across the UK and overseas. “Water Quality Matters”; and the business ensures that environmental protection is provided by delivering effective package plant solutions to a breadth of sectors.
The business has grown significantly over the last few years; reaching a wider client base and enhancing the levels of service that we provide. Therefore, we are seeking to continue to build our team; investing in skills, knowledge & experience to not only enhance the services we can provide, but support career paths helping develop and engage our staff for the sustained growth of the business.
About the Role
As a Technical Services Engineer you will be responsible for providing technical support, setting and maintaining engineering standards, technical files, engineer mentoring and training.
We are seeking candidates who are passionate about making a difference in the water-environmental sector, with practical and positive outlook. Experience from within the water industry is preferable; knowledgeable in wastewater treatment or engineering delivery processes. However, what matters most is your enthusiasm to contribute to a make a difference to providing a responsive approach to wastewater treatment solutions.
Main responsibilities
* Provide effective technical and process support to all levels of the Siltbuster Group on/off site and to clients
* Provide technical assistance and review of non-routine jobs prior to handing over to the workshop.
* Assist with equipment specification and preparation for projects.
* Ensure that documentation and technical files are completed and up to date; which includes Preparation of documents such as SOP’s, operational and maintenance manuals, Commissioning plans, technical bulletins, for both standard kit and projects.
* Actively assist with the development and implementation of technical training plans for new engineers, sales and external agents/customers.
* Maintain good communications with and assist colleagues where required, in the interests of Siltbuster Group as a whole; including but not limited to conducting toolbox talks and delivery of standard working practices.
* Assist with the development of video tutorials and Standard working practices.
Qualifications and Experience
To be successful in this role candidates will need to demonstrate: -
* Engineering qualified (Mechanical, Electrical, Environmental). HNC or above.
* Experience in technical writing, with a focus on creating SOPs, RAMS, Commissioning Plans, Technical Bulletins, and O&M manuals in the water treatment or related industry (desirable).
* Strong understanding of water treatment processes, equipment, and systems, with knowledge of regulatory requirements and industry standards.
* Basic understanding of ISO 14001 and 9001:2015 standards and appropriate Health, Safety environmental legislation.
* Excellent communication and interpersonal skills, with the ability to convey complex technical information clearly and effectively to diverse audiences.
* The ability to use initiative and think outside the box with a positive ‘can-do’ attitude
* Good technical report writing skills
* Strong communication skills with the ability to clearly convey technical content and adapt style to suit target audience.
* Demonstrate good organisational skills and able to prioritise work with effective problem solving and practical outlook.
* Competent in the use of Office Suite and technical documentation software/tools.
* Ability to handle multiple work projects running concurrently as the business need arises.
* Relevant industry experience is essential in water / wastewater treatment and processes
* Understanding of environmental legislation and regulation controls
What we can offer you
We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.
* Competitive salary & eligible for company bonus scheme
* Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
* Pension scheme
* 25 days holiday + 8 Bank Holidays with increasing annual leave entitlement with long service
* 3x your annual salary life insurance (DIS)
* Support for development and training
* Employee assistance programme (EAP) & access to Mental Health first aiders
* Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
* Employee referral scheme
* Free on-site parking, with employee EV charging available.
This role is not open to Agencies - Please no calls or emails - Thank you.
EDI Statement
Siltbuster Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.
We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
As part of your recruitment journey, we are happy to support requests for reasonable adjustments

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