Technical Claims Handler

4 weeks ago


Chester Park, United Kingdom Pertemps Bristol Commercial Full time
Role Overview:
Position: Technical Claims Handler
Location: Bristol - Hybrid
Role Summary: Our client is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers.
You will work directly under the Head of Claims, focusing on identifying information gaps, investigating claims, and guiding insureds and brokers towards optimal outcomes. Additionally, you'll collaborate in training and coaching other team members.
Salary and Benefits:
- Competitive salary
- Life Assurance
- Group Personal Pension
- Income Protection
- Holiday Flex (Buy additional holidays)
- Cycling Scheme
- Travel Insurance
- Technology Offers
- Discounted Gym Memberships
- Dental Insurance
- Health Screening
Key Responsibilities:
- Independently manage a full caseload of professional indemnity claims.
- Understand and apply delegated authority principles accurately, making strategic decisions to benefit insurers.
- Assist managers in supervising, identifying training needs, and delivering both individual and group training.
- Provide exceptional customer service, maintaining high standards as part of a market-leading claims function.
- Build and maintain strong relationships with all stakeholders to exceed service levels.
- Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies.
- Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority.
- Manage panel solicitors and report to insurers on policy cover and claims outside the delegated authority.
- Maintain the integrity, accuracy, and quality of data on the electronic case management system.
Required Knowledge, Skills, and Experience:
- Proven experience in handling technical claims with a deep understanding of relevant legislation and legal frameworks.
- Exceptional customer service and communication skills, capable of handling challenging situations.
- Strong organisational abilities, able to prioritise effectively and deliver quality work under tight deadlines.
- Proficiency in Microsoft Office suite and experience with case management systems.
Desirable:
- Qualifications such as LLB, GDL, ACII, or CILEx.
- Familiarity with law firm operations and the pressures they face.
- Experience in relationship management and previous use of a case management system.
Please click on apply

  • Chester Park, United Kingdom Pertemps Bristol Commercial Full time

    Role Overview: Position: Technical Claims Handler Location: Bristol - Hybrid Role Summary: Our client is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work...


  • Chester, United Kingdom Matt Burton Full time

    MBA are looking for claims handlers with experience in Liability Claims (Employer Liability & Public Liability). Our client is looking to expand the claims function, this role is a remote postion. Liability Claims Handler Responsibilities: Managing own caseload of Liability Claims and workflow in a proactive manner, escalating where necessary Ensuring...

  • Claims Handler

    6 days ago


    Chester, United Kingdom Proximo Group Full time

    As an award-winning company, here at **Proximo **we place our Customers and People at the heart of everything we do! We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service. We currently are seeking a great **Claims Handler **to join our fast-growing team...

  • Account Handler

    1 month ago


    Chester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Benefits** Chester £25000 - £35000 24/04/2023 NJR13669 Plus Benefits DESCRIPTION Are you an Account Handler with strong Commercial Insurance experience, seeking a new opportunity in Chester? THE OPPORTUNITY: NJR Recruitment are delighted to be working with one of the largest and most successful...

  • Account Handler

    1 month ago


    Chester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Benefits** Chester £25000 - £35000 28/03/2023 NJR13669 Plus Benefits DESCRIPTION Are you an Account Handler with strong Commercial Insurance experience, seeking a new opportunity in Chester? THE OPPORTUNITY: NJR Recruitment are delighted to be working with one of the largest and most successful...

  • Account Handler

    1 month ago


    Chester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Benefits** Chester £25000 - £35000 28/04/2023 NJR13669 Plus Benefits DESCRIPTION Are you an Account Handler with strong Commercial Insurance experience, seeking a new opportunity in Chester? THE OPPORTUNITY: NJR Recruitment are delighted to be working with one of the largest and most successful...

  • Account Handler

    1 month ago


    Chester, United Kingdom NJR Recruitment Full time

    **Location** **Salary** **Posted on** **Reference** **Benefits** Chester £25000 - £35000 02/05/2023 NJR13669 Plus Benefits DESCRIPTION Are you an Account Handler with strong Commercial Insurance experience, seeking a new opportunity in Chester? THE OPPORTUNITY: NJR Recruitment are delighted to be working with one of the largest and most successful...

  • Complaints Handler

    1 month ago


    Park, United Kingdom RSA Full time

    **The Opportunity** **Complaints Handler** Location: Flexible This is a hybrid role. Office locations can be: Halifax, Peterborough or Sunderland 35 hours per week, Monday to Friday, 9am-5pm **Role Overview**: Your role will involve handling, resolution and follow up of customer complaint calls and correspondence. You will handle FCA regulated and...


  • Chester, United Kingdom Capio Recruitment Insurance Full time

    Commercial Account Handler Location: Chester Salary: £Dependant on Experience The Company: We are working with an established independent insurance broker who are looking for an experienced Commercial Account Handler to join their team. This is a fantastic opportunity to join a company that prides themselves on the close-knit, supportive working...

  • Claims Administrator

    2 months ago


    Milton Park Industrial Estate, United Kingdom The Recruitment Group Full time

    Do you have previous Administration experience? Are you Customer Service focused? If you are an avid problem solver and have strong communication skills, then this could be the role for you! The Benefits on offer Hours - Monday - Friday, 8.30am - 5.00pm with half an hour lunch. **Salary**: £23,000 £24,000 Per Annum Location: Milton Park As a Claims...


  • Aycliffe Industrial Park, United Kingdom Gem Partnership Ltd Full time

    GEM Premium People are working in partnership with Husqvarna Group, the world leading producers in outdoor power products, including chainsaws, trimmers, garden tractors and home to the innovative market leading Robotic Lawn Mower. Reporting directly to a Material Hander and further Technical staff, as a Material Handler helper you will be a vital member of...

  • Disputes Case Handler

    2 months ago


    Chester, United Kingdom HSBC Full time

    -Job description If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Digital...


  • Chester, United Kingdom Capio Recruitment Insurance Full time

    Commercial Account Executive Location: Chester Salary: £Dependant on Experience The Company: We are working with an established independent insurance broker who are looking for an experienced Commercial Account Executive to join their team due to the ongoing growth of the business. This is a fantastic opportunity to join a company that prides itself on the...


  • Chester, United Kingdom Encirc Ltd Full time

    Head of Automated Warehouse Technical | Permanent | CompetitiveAs Head of Automated Warehouse Technical, you'll be experienced in developing and delivering engineering strategies and budgets, leveraging proven technologies. You will have knowledge of the risk consideration for operating an automated warehouse and experience in providing mitigations. Encirc...


  • Chester, Cheshire, United Kingdom Encirc Ltd Full time

    Head of Automated Warehouse Technical | Permanent | Competitive As Head of Automated Warehouse Technical, you'll be experienced in developing and delivering engineering strategies and budgets, leveraging proven technologies. You will have knowledge of the risk consideration for operating an automated warehouse and experience in providing mitigations. ...


  • Chester, United Kingdom Bennett and Game Recruitment LTD Full time

    Chartered Structural Engineer - required for our rapidly expanding client to work across the UK the Structural Design Engineer will be based from the office in Warrington and some home working. The individual in the role of Structural Engineer will be involved in Structural Inspections and survey as well as Design work.The Senior Structural Engineer will...

  • Quantity Surveyor

    7 days ago


    Chester, United Kingdom ANT YAPI (UK) LIMITED Full time

    QUANTITY SURVEYORAs a sector leader in the international Design & Build market, we have an exciting opportunity for a Quantity Surveyor (who will be based on site office) to lead the commercial process of the subcontractors for an industrial project in Chester.The ideal candidate should have an Engineering or Quantity Surveying Degree and 8+ years of...


  • Chester, United Kingdom BMW Group Retail Full time

    Halliwell Jones Chester is looking for a Warranty Administrator. **Your role** The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales & Bodyshop Centre and BMW Sales. Your responsibilities: - To deal with, on a daily basis, all warranty-related claims within a strict time...


  • Chester, United Kingdom Cameron James Full time

    Our clients are a highly regarded Wealth Management and employee benefits global business. From humble beginnings in the 1980’s now employing over 70 members. They require a Senior Client Servicing Administrator for their office close to Chester. Requirements of the role: - Claims processing - Day to day queries from scheme members, employers and/or HR -...

  • Quantity Surveyor

    1 week ago


    Chester, United Kingdom ANT YAPI (UK) LIMITED Full time

    QUANTITY SURVEYORAs a sector leader in the international Design & Build market, we have an exciting opportunity for a Quantity Surveyor (who will be based on site office) to lead the commercial process of the subcontractors for an industrial project in Chester.The ideal candidate should have an Engineering or Quantity Surveying Degree and 8+ years of...