Current jobs related to Aftersales Manager - Gloucester - Sprint Recruitment

  • Aftersales Manager

    1 month ago

    Gloucester, United Kingdom CV-Library Full time

    Job Title: Aftersales Manager Location: Gloucester Salary: A basic salary of £55,000 with on-target earnings of £75,000 Company Overview: A leading automotive dealership in Gloucester is recognized for exceptional customer service and a commitment to staff development. State-of-the-art facilities and a focus on career growth provide a dynamic...

  • Aftersales Manager

    3 weeks ago

    Gloucester, United Kingdom Red House Recruitment Full time

    Job Title: Aftersales ManagerLocation: GloucesterSalary: A basic salary of £55,000 with on-target earnings of £75,000Company Overview:A leading automotive dealership in Gloucester is recognized for exceptional customer service and a commitment to staff development. State-of-the-art facilities and a focus on career growth provide a dynamic and supportive...

  • Aftersales Manager

    1 month ago

    Gloucester, United Kingdom Red House Recruitment Ltd Full time

    Job Title: Aftersales ManagerLocation: GloucesterSalary: A basic salary of £55,000 with on-target earnings of £75,000 Company Overview:A leading automotive dealership in Gloucester is recognized for exceptional customer service and a commitment to staff development. State-of-the-art facilities and a focus on career growth provide a dynamic and supportive...

  • Aftersales Manager

    1 month ago

    Gloucester, United Kingdom CV-Library Full time

    An award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors and more than 600 fantastic team members. Our business has developed and gone from strength to strength in recent years.   We have multiple industry and network awards under our belt and...

  • Aftersales Manager

    3 months ago

    Gloucester, United Kingdom Altitude-Recruitment Limited Full time

    An award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors and more than 600 fantastic team members. Our business has developed and gone from strength to strength in recent years.  We have multiple industry and network awards under our belt and provide...

  • Aftersales Leadership Position

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Altitude-Recruitment Limited Full time

    About the RoleWe are seeking a highly motivated and experienced Aftersales Manager to join our team at Altitude-Recruitment Limited. As a key member of our organization, you will be responsible for leading and inspiring a team to deliver exceptional customer service and achieve site and individual goals.Key ResponsibilitiesLead and develop a...

  • Aftersales Leadership Position

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Altitude-Recruitment Limited Full time

    About the RoleWe are seeking a highly motivated and experienced Aftersales Manager to join our team at Altitude-Recruitment Limited. As a key member of our organization, you will be responsible for leading and inspiring a team to deliver exceptional customer service and achieve site and individual goals.Key ResponsibilitiesLead and develop a...

  • Automotive Service Operations Manager

    5 days ago

    Gloucester, Gloucestershire, United Kingdom Red House Recruitment Full time

    Aftersales Manager Job DescriptionAt Red House Recruitment, we are seeking a driven Aftersales Manager to oversee aftersales operations for a leading automotive dealership in Gloucester. This role is pivotal in ensuring customer satisfaction and loyalty through the management of services and repairs.Key Responsibilities:• Manage the aftersales team to...

  • Case Handler

    5 months ago

    Gloucester, United Kingdom Furndeco Limited Full time

    _**The Role**:_ We have an exciting opportunity for an experienced case/aftersales handler to join us in our Gloucester office. This is a new role that you will have the opportunity to build, grow and develop. Working in the Customer Success teams you will be managing cases/aftersales issues to a fair outcome for both our customers and the business. You...

  • Complaints Handler

    5 months ago

    Gloucester, United Kingdom Furndeco Limited Full time

    _**The Role**:_ We have an exciting opportunity for an experienced Complaints Handler to join us in our Gloucester office. This is a new role that you will have the opportunity to build, grow and develop. Working in the Customer Success teams you will be managing cases/aftersales issues to a fair outcome for both our customers and the business. You will be...

  • Management Trainee

    5 months ago

    Gloucester, United Kingdom HR Solutions - Client Full time

    **Hours**:Average 47 hours a week, Monday-Friday with alternate Saturday **Contract**: Permanent **Salary**:£26,000 per annum **Location**: Gloucestershire, GL2 5ER (although must be mobile to all sites) Our client, Baylis, have an exciting and unique opportunity for the next rising aftersales management star. Baylis are looking for an exceptional...

  • Warranty Administrator

    5 months ago

    Gloucester, United Kingdom Performance Resourcing Midlands Full time

    **Warranty Administrator** Gloucester £26,000 Salary/annum. We are looking for a **Warranty Administrator** for a **Franchised Car Dealership** in the **Gloucester** area. **PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE PREVIOUS WARRANTY ADMINISTRATOR OR SERVICE ADVISOR EXPERIENCE IN A CAR DEALERSHIP.** As a Warranty Administrator in a busy Aftersales...

  • Warranty Administrator

    4 months ago

    Gloucester, United Kingdom Johnsons Cars Full time

    Joining Johnsons Cars, you’ll be working with one of the UK’s leading independent Franchise Dealership Groups, with 58 multi-award winning Dealerships across the UK. As a member of the team, you’ll maintain the highest standards of professionalism and integrity at all times and deliver excellence in customer service. We pride ourselves on the...

  • Service Engineer

    1 month ago

    Gloucester, United Kingdom Wallace Hind Selection LTD Full time

    Job Title: Service EngineerWe are seeking a skilled Service Engineer to join our team at our Gloucester service centre. As a Service Engineer, you will be responsible for maintaining and repairing a wide range of premium machinery, from small hand tools to industrial demolition robots.Your working hours will be Monday to Friday, 08:30 - 17:00, providing a...

  • Service Engineer

    1 month ago

    Gloucester, United Kingdom Wallace Hind Selection LTD Full time

    Job Title: Service EngineerWe are seeking a skilled Service Engineer to join our team at our Gloucester service centre. As a Service Engineer, you will be responsible for maintaining and repairing a wide range of premium machinery, from small hand tools to industrial demolition robots.Your working hours will be Monday to Friday, 08:30 - 17:00, providing a...

  • Key Account Customer Success

    5 months ago

    Gloucester, United Kingdom Furndeco Limited Full time

    **Key Account Customer Success (12 month Fixed Term)** **This is an amazing opportunity to join a fast growing, dynamic business!** Are you a highly organised, efficient and accurate person who is wanting to achieve a great job every day? Do you have a passion for delivering excellent customer service? This could be the role for you! **Working at...

  • Automotive Business Leader

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom Johnsons Cars Full time

    p>At Johnsons Cars, we're seeking a highly experienced General Manager to lead our team on a full-time, permanent basis. p>As a key member of our management team, you will be responsible for the daily operations of the business, driving sales and aftersales growth, and delivering outstanding financial performance. p>Key Responsibilities: ul>li>Develop and...

  • Service Driver

    5 months ago

    Gloucester, United Kingdom Wessex Garages Full time

    Reference Number - 0123445567567 - Location Gloucester- Salary Meets National Min wage**Service Driver**: As a Service Driver you will deliver an incredible customer service experience to all you meet, whether internal or external customers. The main role of a Service Driver is to collect /deliver vehicles within time limits. Our Service Drivers are our...

  • Trainee Parts Advisor

    4 months ago

    Gloucester, United Kingdom Performance Resourcing Midlands Full time

    **Trainee Parts Advisor** Gloucester, Gloucestershire Salary £23,000.00 Depending on Experience. We are recruiting an **Trainee** **Parts Advisor** for a **Franchise Car Dealership** in the **Gloucester** area. **Join a friendly local team**, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and...

  • Service Driver

    4 months ago

    Gloucester, United Kingdom Wessex Garages Full time

    Reference Number - 0123445567567 - Location Gloucester- Salary Meets National Min wage**Service Driver**: As a Service Driver you will deliver an incredible customer service experience to all you meet, whether internal or external customers. The main role of a Service Driver is to collect /deliver vehicles within time limits. Our Service Drivers are our...

Aftersales Manager

3 months ago

Gloucester, United Kingdom Sprint Recruitment Full time
AFTERSALES MANAGER
Location of the Aftersales Manager / Service Manager / Workshop Manager / Depot Manager / Fleet Manager: Gloucester
Salary of the Aftersales Manager / Service Manager / Workshop Manager / Depot Manager / Fleet Manager: £55,000.00 pa
Hours of work for the Aftersales Manager / Service Manager / Workshop Manager / Depot Manager / Fleet Manager: Monday to Friday 45 hours (08:00am - 18:00pm)
Benefits for the Aftersales Manager / Service Manager / Workshop Manager / Depot Manager / Fleet Manager:
·Working for an official Great Place to Work
·Working for a UK Best Workplace for Wellbeing.
·Working for a UK Best Workplace for Development.
·Working with an award-winning team – been named 'Service Provider of the Year'.
·Access to 100s of employee perks on Perkbox.
·Auto-enrolment pension.
·A day off for your Birthday.
·Enhanced Maternity and Paternity policies.
·Access to wellness programme and Employee Assistance Programmes
·Mental Health First Aiders in the business.
·Employee-led Veterans support group.
·Reward and recognition programmes, including our annual company awards.
·Annual appraisals programme and progression opportunities.
·Manufacturer training and access to in-house training hub.
·Long service recognition which includes additional annual leave.
·Branded uniform (front of house staff).
·Death in service benefit.
·23 days of annual leave per year plus Bank Holidays.
My client is recruiting for an experienced Aftersales Manager / Service Manager / Workshop Manager / Depot Manager / Fleet Manager to join their team in Gloucester.
The role for the Aftersales Manager / Service Manager / Workshop Manager / Depot Manager / Fleet Manager:
This role is all about an inspiring approach to leadership. When a team is led well, they are inspired to achieve for themselves, each other, customers and their manager. My client are looking for a true leader. Of course, there are essential tasks as part of an Aftersales Manager role, which needs a truly customer-centric approach, but bringing a team together is central to achieving this. They are looking for an individual who will be able to independently manage and develop a customer-orientated and profitable department.
Skills and Personalities required for the Aftersales Manager / Service Manager / Workshop Manager / Depot Manager / Fleet Manager role:
Leadership – A manager administers, maintains, and focuses on systems and structure, while a leader innovates, develops, and focuses on people. This role is all about leadership.
Communication – Success always comes back to great communication. Whether that is between you and your team or keeping customers updated and doing what you promise you will do.
Resilience – Leading a team is not always an easy job and resilience is a core behaviour required. A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.
Motivation - To ensure personal and team success, being motivated is essential and is a key part of leadership.
Strategic – A bigger picture thinker is what is needed in a leader, seeing further than what is in front of you and planning sustainably.
Daily Tasks for the Aftersales Manager / Service Manager / Workshop Manager / Depot Manager / Fleet Manager:
* ·Leading and inspiring your team to deliver the highest levels of customer service and achieve site and individual goals.
* ·Monitoring compliance with all statutory regulations and ensuring both company and brand quality and service standards are being met.
* ·Controlling cost management for department.
* ·Work with managers of departments at site to ensure a joined up, positive approach to teamwork and customer service.
* ·Working with relevant departments across the business, such as marketing people, IT to uphold company values and ensure correct processes and policies are followed.
* ·Ensure site and departmental KPIs are met, through robust leadership and a hands-on approach.
* ·Leading and developing apprentices.
* ·Managing, coaching and motivating employees to ensure a high quality of staff.
* ·Together with employees, establishing business objectives and personal development goals, and monitoring performance against agreed targets. Undertaking appraisals with your team every September and following up with regular 121s and PDPs.
* ·Building strong working relationships with customers.
* ·Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
* ·Ensuring all health and safety policies are followed and upheld, including risk assessments and H&S eLearning.
* ·Promote the development of your team.
This Aftersales Manager / Service Manager / Workshop Manager / Depot Manager / Fleet Manager will be a great fit for you if:
* ·You possess extensive motor industry experience, in an Aftersales position at management level.
* ·Extensive knowledge of the operational running of a workshop and business administration.
* ·A thorough knowledge of customer and market analysis, marketing initiatives and customer satisfaction.
* ·Must be experienced in people management, particularly in terms of achievement through teams. Leadership style should be highly visible and hands on.
* ·Enthusiasm and continuously improve product knowledge of self and others.
* ·Desire to achieve the highest standard of personalised customer care.
* ·A flexible approach to work and adaptable to thrive in a changing environment.
* ·You are computer literate and confident using technology.
If this Aftersales Manager role sounds like a perfect role for you then please send your CV to Danica Baker at Sprint Recruitment